Enterprise Architect defining and governing architecture for banking client-facing channels. Leading alignment and compliance efforts across multiple divisions in a major bank.
Responsibilities
Establish and maintain reference architectures and roadmaps for client interaction channels (portals, APIs, mobile, e-trading, assisted digital).
Ensure cross-divisional alignment with Client Data and Client Services architecture streams and with Group CTO standards.
Evaluate initiatives and programs for architectural compliance and functional coherence with the Client Centricity strategy.
Lead architecture governance forums, represent the domain in Enterprise Architecture boards, and ensure adherence to policy.
Drive adoption of shared capabilities (identity, access, API gateway, UX frameworks, client analytics).
Provide architectural oversight to regional teams, ensuring consistency while allowing local adaptation.
Partner with business and technology leaders to define and communicate the Client Experience vision and guide investment priorities.
Requirements
12–15+ years in enterprise or solution architecture within financial services.
Proven experience defining multi-channel strategies, reference architectures, and governance frameworks.
Strong knowledge of horizontal client channels, front-office integration, client data models, and service design.
Understanding of API-led architectures, digital identity management, and UX integration.
Ability to influence senior stakeholders and operate in global, federated environments.
Excellent communication, strategic design, and governance leadership skills.
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