Help Desk Specialist Tier II providing IT support for federal government contracts in fast - paced environment. Managing technical support for desktop, networking, and conferencing technologies.
MA
Hybrid Enterprise Architect – Client Channels
Posted 2 months ago
About the role
- Enterprise Architect defining and governing architecture for banking client-facing channels. Leading alignment and compliance efforts across multiple divisions in a major bank.
Responsibilities
- Establish and maintain reference architectures and roadmaps for client interaction channels (portals, APIs, mobile, e-trading, assisted digital).
- Ensure cross-divisional alignment with Client Data and Client Services architecture streams and with Group CTO standards.
- Evaluate initiatives and programs for architectural compliance and functional coherence with the Client Centricity strategy.
- Lead architecture governance forums, represent the domain in Enterprise Architecture boards, and ensure adherence to policy.
- Drive adoption of shared capabilities (identity, access, API gateway, UX frameworks, client analytics).
- Provide architectural oversight to regional teams, ensuring consistency while allowing local adaptation.
- Partner with business and technology leaders to define and communicate the Client Experience vision and guide investment priorities.
Requirements
- 12–15+ years in enterprise or solution architecture within financial services.
- Proven experience defining multi-channel strategies, reference architectures, and governance frameworks.
- Strong knowledge of horizontal client channels, front-office integration, client data models, and service design.
- Understanding of API-led architectures, digital identity management, and UX integration.
- Ability to influence senior stakeholders and operate in global, federated environments.
- Excellent communication, strategic design, and governance leadership skills.
Benefits
- Health insurance
- Retirement plans
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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