Data Quality Manager for Save the Sound managing community science data and maintaining the QuickDrops platform. Collaborating with various stakeholders to ensure data quality and compliance with regulations.
About the role
- Engagement Assistant Manager driving customer engagement strategies at Lloyds Banking Group. Collaborating on digital initiatives to transform customer experiences in financial services.
Responsibilities
- Supporting the onsite strategy: support the Engagement Managers to define and succeed in their onsite strategy and plans for Products, Services and features by understanding the key drivers of performance
- Performance analysis: Scrutinise complex data to determine what works. Plan and deliver future activities based on your analysis.
- Content development: Work with collaborators to create content that guides customers through their journey, increasing awareness and helping them improve their existing products.
- Ideation: Explore new ideas to engage our customers and create A/B test plans to optimise existing messaging
- Digital estate management: Enforce digital estate principles, question missed opportunities, and guarantee the estate is fully applied for your product/service.
Requirements
- Demonstrable creative, on-brand copy writing skills and of crafting customer centric communications
- Demonstrable experience using Adobe Target, Workfront, PowerBi, to interpret data.
- Confidence, adaptability, and the ability to focus on the big things that matter
- Strong interpersonal and communication skills to work closely with and influence multiple collaborators, building lasting cross-functional relationships.
Benefits
- flexible working options
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