Lead on course and webinar registration processes, including delegate bookings, communications, data management and reporting, and producing delegate materials.
Support course logistics including venue sourcing and management, accommodation and travel, catering and AV.
Support stakeholder management at education courses, including communications with patients, sponsors and event supporters.
Occasional travel, including attendance and overnight stays at BSR courses, conferences and events.
Oversee the team’s CRM (Microsoft Dynamics) and registration systems, ensuring data integrity, implementing system enhancements, coordinating stakeholders, and carrying out testing.
Coordinate the rheumatology training webinar series, including topic development, speaker management and live delivery.
Coordinate the education bursary programme, including promotion, application management and financial reconciliation.
Coordinate Continuing Professional Development (CPD) accreditation of educational activities.
Support the delivery of digital sponsorship and educational partnership opportunities.
Work with the Marketing and Communications team to create digital content to engage target audiences, including providing content for webpages, newsletters and delegate communications.
Manage the events inbox and education team enquiries, delivering excellent customer service and being the main point of contact for the team.
Input into education budgets by monitoring progress against income and expenditure for owned projects.
Support on reporting for and evaluation of all education activities and outputs, identifying impact and ways to improve.
Support with BSR Committee liaison and logistics.
Undertake any other reasonable duties as required by the Head of Education and the Education & Events Manager.
Requirements
Enthusiastic about all aspects of education and CPD, self-motivated, and eager to contribute to educational initiatives.
Proven event planning or coordination experience (preferably within education and training, healthcare, or professional membership sectors).
Experience of working on a variety of digital systems, including CRM, and quick to pick up new programs.
Confidence to manage stakeholders at all levels and to deal with external contacts.
Professional and personable when communicating with members, customers and volunteers.
Confident time and project management skills as you’ll be working on various projects simultaneously.
Ability to demonstrate use of initiative and innovation, to make positive improvements or efficiencies to how we deliver education.
Benefits
Free period products in our office
Free flu vaccinations
Mental Health First Aiders
BUPA healthcare scheme- we offer a cash plan, which you can add children or partners to
Employee Assistance Programme. This is a free, confidential counselling service to all staff, as well as a general advice service provided by BUPA
WeCare offers access to a 24/7 virtual GP, as well as a mental health support service, a get fit programme and an online portal with lots of helpful resources
Our enhanced sick pay offer is:
Up to two years’ service: 4 weeks full pay and 4 weeks half pay
After two years’ service: 12 weeks full pay and 12 weeks half pay
We work in a social environment with a range of activities, both virtual and in person, run by our Social Squad. This includes an organisation- wide volunteering day.
We offer 30 days annual leave in addition to bank holidays
All staff can request sabbaticals at any point, which are considered on a case-by-case basis
We also offer an extra day for moving house
Bank holiday swaps- you can swap a bank holiday day for another day’s leave (entitlement remains 1:1 days)
We’re a 4 day week employer, which at BSR means working your fulltime hours (31.5 each week) over 5 days
We will help you develop your career by supporting your personal development and encouraging internal progression. This includes recognising individuals’ achievements through our internal staff awards. We offer a huge range of learning opportunities, both in-house and externally. This includes a thorough induction programme when you join us, as well as development opportunities aimed at line managers, and wellbeing-based learning sessions. And if professional membership is a required part of your role, we’ll cover the cost of that.
We offer a performance related pay incentive scheme
Income protection scheme
You’ll be enrolled on our pensions scheme with Aegon (via Second Sight). Our current pension match is 5% employer contribution if you contribute 4% (9% contribution in total).
Our life assurance policy pays three times your basic salary
Interest free season ticket loans
Ride-to-work scheme
Interest-free loan scheme
We also provide generous enhancements within our parental and family leave policies.
Our maternity/shared parental/adoption offer is 6 weeks at full pay, 33 weeks at half pay, followed by 13 weeks at the statutory rate.
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