About the role

  • Provide Discovery Program contractor staff management support and direct supervision
  • Oversee administrative logistical support: schedule changes, work assignments, coverage, and time entry
  • Coordinate administrative activities for new staff with FBI security, IT, and other units
  • Mentor and assist new team members and address performance/personnel issues
  • Manage client expectations, deliverables, and communications
  • Initiate process improvement initiatives and facilitate communication across stakeholders
  • Provide technical and eDiscovery subject matter expertise across the full lifecycle
  • Oversee and monitor system maintenance, logs, backups, and scheduled jobs
  • Oversee Veritas eDiscovery processes and monitor Microsoft Exchange and Windows Server administration
  • Oversee performance of DNS, WINS, DHCP, LDAP, cloud infrastructure, and network architecture
  • Develop and track clerical and IT project schedules, milestones, and deliverables
  • Assist with Change Requests and Contract Modifications and prepare reports and cost/staffing estimates
  • Ensure compliance with contract terms, RFQ schedules, and quality assurance
  • Provide timekeeping, invoicing, training programs, and remedial actions as needed

Requirements

  • Top Secret Clearance (required)
  • eDiscovery subject matter expertise
  • Experience with Veritas eDiscovery version 10 or industry recognized review platforms
  • System administration of Microsoft Exchange (2019 and 2022)
  • Administration and support of Microsoft Windows Server 2016/2019/2022
  • Experience with DNS, WINS, DHCP, and LDAP compliant directories
  • Experience with cloud technologies (Microsoft Azure and Amazon AWS)
  • Program/project management and staff supervision experience
  • Ability to coordinate with FBI security, IT, and administrative units
  • Ability to ensure 24/7/365 operational coverage and perform reporting to non-technical audiences

Benefits

  • Health, Dental, and Vision
  • Life Insurance
  • 401k
  • Flexible Spending Account (Health, Dependent Care, and Commuter)
  • Paid Time Off and Observance of State/Federal Holidays
  • Professional growth through various learning opportunities

Job title

eDiscovery Program Manager

Job type

Experience level

Mid levelSenior

Salary

$156,986 - $213,053 per year

Degree requirement

No Education Requirement

Tech skills

Location requirements

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