Provide Discovery Program contractor staff management support, including staff supervision, schedules, and coverage
Oversee administrative logistical support: notify Government of schedule changes, work assignments, daily task documentation, and work location changes
Ensure daily time entry is recorded by all contract staff and provide timekeeping and invoicing for labor hours, travel and ODCs
Coordinate administrative activities associated with arrival of new contract staff with FBI security, IT, and other administrative units
Mentor new team members and address performance or personnel issues
Manage client expectations and deliverables and communicate clearly and timely with clients
Initiate process improvement initiatives and facilitate communication, planning, recommendations, and resource management across stakeholders
Participate in teleconferences/meetings to review, educate, and support program objectives
Assist in managing the Legal Clerical mailbox and tasks and develop/track clerical and IT project schedules, milestones, and deliverables
Assist with information for Change Requests and Contract Modifications and provide technical assessments, required tasks, estimated time frames, and effort for projects
Oversee and monitor scheduled system maintenances; review system/application logs and reports to verify completion of scheduled jobs such as backups
Oversee Veritas eDiscovery v10 and industry review platform processes; oversee Exchange and Windows Server administration and support
Monitor DNS, WINS, DHCP, LDAP directories, Discovery’s IT infrastructure, cloud technologies (Azure/AWS) and network architecture
Work collaboratively with COR and OGC Government Leads to define and execute reports and deliverables and ensure contract compliance
Ensure operational coverage for critical areas to meet 24/7/365 requirements, formulate/enforce work standards, and assign contractor schedules
Prepare, review and submit required reports; present findings to non-technical audiences; provide cost and staffing estimates; ensure RFQ performance and quality assurance
Requirements
Top Secret Clearance Required
Provide technical and eDiscovery subject matter expertise to support the full life cycle management of the resources assigned to the program and contract
Oversee and monitor Veritas eDiscovery version 10 or industry recognized review platform processes
Oversee and monitor the system administration of Microsoft Exchange - 2019 and 2022
Oversee and monitor the administration and support of Microsoft Windows server 2016/2019/2022
Oversee and monitor the performance of DNS, WINS, DHCP, and LDAP compliant directories
Oversee and monitor Discovery’s IT infrastructure, cloud technologies (Microsoft Azure/Amazon AWS) and network architecture
Contractor staff management experience, including mentoring and addressing performance/personnel issues
Experience coordinating security, IT, and administrative onboarding with FBI security/IT (or equivalent) and managing client expectations and deliverables
Experience with timekeeping, invoicing for labor hours, travel and ODCs, and providing cost and staffing estimates
Benefits
Health, Dental, and Vision
Life Insurance
401k
Flexible Spending Account (Health, Dependent Care, and Commuter)
Paid Time Off and Observance of State/Federal Holidays
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