Business Analyst overseeing global accounts payable functions with ERP optimization at Nextpower. Driving efficiency and compliance in procure - to - pay cycle operations.
About the role
- Business Analyst for EDI solutions in a dynamic software company. Collaborating with clients to create tailored EDI solutions and deliver exceptional customer experience.
Responsibilities
- Lead customer meetings, gather EDI requirements, drive projects forward, and own the results
- Maintain proactive communication with customers to meet deadlines across multiple concurrent projects
- Configure customer accounts and create customized EDI guides based on specifications
- Validate EDI transactions meet customer requirements
- Monitor EDI network and identify root causes of transaction errors to apply appropriate corrections
- Provide exceptional customer service with a professional, solution-oriented approach
- Represent the voice of the customer in internal meetings and problem-solving discussions
- Other duties as assigned
Requirements
- Two or more years of EDI-related experience handling business transactions
- Experience transacting standard business documents through EDI (invoices, purchase orders, confirmations, etc.)
- Proficient in reviewing and understanding X12 specification documents
- Technical fluency in English (speaking, reading, and writing)
- Experience managing EDI transactions
- Ability to work independently in a remote environment
- Strong attention to detail
- Effective problem-solving and problem-prevention skills
- Strong verbal skills and ability to develop rapport with customers and team members over video and phone (e.g., Microsoft Teams)
- Self-motivated with a high level of professionalism to independently drive simultaneous projects from start to finish
- Competent and comfortable in the use of computers, including standard business software such as Excel, Outlook, and Word
- Eager and willing to take on new tasks and challenges
Benefits
- Competitive salary and benefits, including a health spending account and employee assistance program
- Three weeks' vacation to start with additional paid “LBMX holidays” throughout the year
- Company-matched GRSP contributions
- Education subsidies for job-related courses to support your growth
- Maternity, Parental and Compassionate Care Leave Top-Up Program
- A healthy work-life balance
- Flexible summer hours
- $500 Staples allowance for new full-time hires
- Recognized as one of Canada’s Top 100 Small & Medium Employers (2022, 2023, and 2024)
- Winner of Canada's Top 100 Employer (2025)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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