Hybrid EDI Business Analyst

Posted last week

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About the role

  • Lead customer meetings, gather EDI requirements, drive projects forward, and own the results
  • Maintain proactive communication with customers to meet deadlines across multiple concurrent projects
  • Configure customer accounts and create customized EDI guides based on specifications
  • Validate EDI transactions meet customer requirements
  • Monitor EDI network and identify root causes of transaction errors to apply appropriate corrections
  • Provide exceptional customer service with a professional, solution-oriented approach
  • Represent the voice of the customer in internal meetings and problem-solving discussions
  • Other duties as assigned

Requirements

  • Two or more years of EDI-related experience handling business transactions
  • Experience transacting standard business documents through EDI (invoices, purchase orders, confirmations, etc.)
  • Proficient in reviewing and understanding X12 specification documents
  • Technical fluency in English (speaking, reading, and writing)
  • Experience managing EDI transactions
  • Ability to work independently in a remote environment
  • Strong attention to detail
  • Effective problem-solving and problem-prevention skills
  • Strong verbal skills and ability to develop rapport with customers and team members over video and phone (e.g., Microsoft Teams)
  • Self-motivated with a high level of professionalism to independently drive simultaneous projects from start to finish
  • Competent and comfortable in the use of computers, including standard business software such as Excel, Outlook, and Word
  • Eager and willing to take on new tasks and challenges

Benefits

  • Competitive salary and benefits, including a health spending account and employee assistance program
  • Three weeks' vacation to start with additional paid “LBMX holidays” throughout the year
  • Company-matched GRSP contributions
  • Education subsidies for job-related courses to support your growth
  • Maternity, Parental and Compassionate Care Leave Top-Up Program
  • A healthy work-life balance
  • Flexible summer hours
  • $500 Staples allowance for new full-time hires
  • Recognized as one of Canada’s Top 100 Small & Medium Employers (2022, 2023, and 2024)
  • Winner of Canada's Top 100 Employer (2025)

Job title

EDI Business Analyst

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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