Senior Business Analyst working with data to influence business success and strategies. Collaborating on innovative data & AI solutions for various industries while enhancing business processes.
About the role
- IT Business Analyst at iKnowHow managing business demands for software and robotics solutions. Act as a liaison between Business Units and IT department to ensure clear communication and efficient project delivery.
Responsibilities
- Consolidates, reviews, and evaluates demand requests on a recurring basis so that a unified and transparent IT Demand Backlog is maintained.
- Facilitates Demand Review Boards / Steering Committees, presenting recommendations and supporting decision-making.
- Monitors each demand item through its full lifecycle until handover to IT delivery teams.
- Performs initial scoping and preliminary analysis to validate business needs and expected outcomes together with the Demand requestor(s).
- Analyses existing business processes, identifies gaps, collects and documents them in high-level Business Requirements Documents.
- Defines initial acceptance criteria and high-level user stories to support estimation and planning.
- Collaborates with Technical Leads to assess feasibility, constraints, and alignment.
- Serves as the focal point for IT demand intake and prioritization topics.
- Builds a trusted relationship with Business Units, ensuring a good understanding of their objectives and challenges. Communications clearly about timelines, prioritization decisions, dependencies, and IT resource limitations. Sets realistic expectations and promotes transparency between business and IT stakeholders.
- Supports the IT governance framework by maintaining KPIs, dashboards, and reporting mechanisms.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- At least 5 years of experience in roles such as IT Business Analyst, IT Project Manager or Demand Manager.
- Proven experience managing demand pipelines with multiple stakeholders.
- Experience in ERP, SAP, SAP S/4HANA, MOM/MES, Planning & Scheduling projects is highly desirable.
- Exposure to agile / hybrid delivery environments.
- Strong understanding of IT systems, architecture and technical terminology.
- Hands-on experience with demand/project management tools such as ServiceNow is highly desirable.
- Competence in Business Analysis & Modelling Techniques such as UML/BPMN.
- Certifications such as CBAP (Certified Business Analysis Professional) or PMP (Project Management Professional) are nice-to-have.
Benefits
- Attractive salary package based on experience and qualifications
- A modern workspace in Athens, with remote work flexibility
- Career development and growth opportunities through a structured Job Grade System
- Continuous learning opportunities, including personalized training seminars and access to cutting-edge technologies
- A stable and enjoyable working environment within an international and highly skilled team
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Business Analyst role at IntellectEU focusing on product analytics and reporting. Collaborating with stakeholders to analyze data and enhance workflow efficiency in digital finance.
Technical Business Analyst working on Salesforce and Marketing Cloud projects. Managing user support, data integration, and collaborating with business teams in a hybrid work setting.
Business Analyst/Functional Consultant focusing on CPQ Capability. Responsibilities include defining specifications, training users, and managing project risks in a hybrid setting.
Business Analyst focusing on cash application and collections in a hybrid role. Collaborating to improve accounts receivable processes with high - volume account management.
NRM Business Analyst supporting high - impact Net Revenue Management initiatives across global markets. Translating complex data into structured insights and actionable recommendations for pricing and channel growth.
Business Analyst IT position at Metaline, focusing on business needs analysis and IT specifications. Join a dynamic team for strategic migration challenges.
Business Analyst ensuring measurable business value from the Core Business Transformation program. Collaborating with teams to track and promote value realization within the organization.
Master Data Management Analyst managing Oracle EDMCS activities within the FP&A team at Live Nation Entertainment. Focus on data governance, integrity, and enhancement of financial master data.
Business Analyst for strategic development of KPI frameworks in healthcare with Linimed Gruppe GmbH. Collaborating with management for economic control and reporting in various care sectors.