Assist merchants in understanding and optimizing their bookkeeping processes within Fulfil, ensuring accurate reporting and financial clarity.
Guide merchants on effective reconciliation practices between Fulfil, their accounting software, and sales channels like Shopify and Amazon.
Help troubleshoot and resolve financial discrepancies, working with customers to ensure they can confidently track COGS, revenue, and multi-channel transactions.
Provide insights on sales tax compliance and multi-currency transactions, helping merchants navigate financial complexities.
Work closely with internal teams, including Implementation and Support, to ensure merchants get the most out of Fulfil’s financial capabilities.
Identify opportunities to improve processes and educate merchants on how to leverage Fulfil’s features for better financial visibility.
Requirements
3+ years of bookkeeping experience, ideally in eCommerce or working with multiple clients at a bookkeeping/accounting firm.
Strong understanding of eCommerce financial operations, including revenue recognition, cost of goods sold (COGS), and inventory valuation.
Proficiency in QuickBooks Online, Xero, Traditional ERPs, Shopify, Amazon, and financial reconciliation practices.
Familiarity with sales tax compliance across multiple states/provinces and multi-currency transactions.
Excellent communication and problem-solving skills—you can break down complex financial topics and guide merchants effectively.
Experience working with fast-paced, high-growth businesses that require adaptability and efficiency.
A customer-centric mindset—you’re not just a bookkeeper; you’re an advisor who helps merchants maximize their financial clarity.
Nice to Haves: CPA Designation.
Benefits
This position requires working out of our office in Downtown Toronto with the ability to work from home up to 2 days a week over time.
Opportunity to set the bar for what great looks like in a first-of-its-kind role.
Work with high-growth, high-volume merchants and trusted brands like EndySleep, Mejuri, Lie-Nielson Toolworks.
Be part of a technology company with offices in Toronto, Miami, and Bangalore.
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