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Dolby LaboratoriesSenior Middleware Engineer / Systems Admin
Senior Middleware Engineer with expertise in Oracle WebLogic at Dolby. Managing application server infrastructure and collaborating with DevOps teams on enterprise middleware solutions.
About the role
- Basic troubleshooting, installation, maintenance and service repair needs on designated equipment
- Completing Preventative Maintenance and Field Modification Instructions
- Ordering and managing repair parts cycle times
- Maintaining customer service logs and internal service records in a timely manner
- Maintaining daily communications with customers to ensure resolution and proper follow-up
- Maintaining tools and test equipment and ensuring they are calibrated
- Meeting Health and Human Services, Environment Health and Safety and regulatory requirements
- Managing vendors’ service delivery processes in compliance with GE HealthCare policies
- Utilizing escalation process and conducting root cause analysis to resolve issues
- Identifying sales opportunities and assisting account sales visits
- Working as a member of the local team to provide efficient service delivery to accounts within assigned area
Requirements
- Bachelor's degree in Biomedical Engineering or Electronics Engineering
- 1 - 2 years of Field Services experience is a plus
- Technical and analytical skills
- Comprehensive knowledge of MRI, X-RAY and CT basics
- Proficiency in English
- Ability to work independently or in group
- High work standards and quality
- Ability to take initiative and motivated
- Valid driving license
- Plans and organizes work effectively
- Strong communications, listening and interpersonal skills
- Good customer skills; deals tactfully and effectively with differences of opinion
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
SE
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