Key Account Manager driving ecommerce strategies and business growth for brands in Southeast Asia. Collaborate with teams and develop strategies to optimize performance across platforms.
About the role
- E-Commerce Manager at Naughty Nuts responsible for managing Shopify and enhancing customer experiences. Lead shop relaunch and optimize online sales performance.
Responsibilities
- Responsible for Naughty Nuts' Shopify web shop
- Plan and lead the shop relaunch in the coming year and ensure smooth day-to-day operations
- Analyze performance, drive CRO initiatives and improve the customer experience
- Create landing pages and work closely with the performance marketing team
- Scout new shop features, tools and trends; run tests and implement improvements
- Maintain the shop backend, manage product launches and ensure the shop stays up to date
Requirements
- Minimum 2 years of professional experience in e-commerce / Shopify
- Strong understanding of Shopify, digital processes and tools such as Zendesk
- Able to analyze data, identify weaknesses and implement improvements
- Structured way of working, hands-on attitude and a focus on delivering the best customer experience
- Willingness to take ownership, drive initiatives and be part of a motivated, creative team
Benefits
- Flexible working hours & autonomy: We value a flexible working culture where you can plan your tasks independently.
- Office location in the heart of Cologne & remote work options: 1x office day per week at WeWork Cologne (Rudolfplatz) & flexible home office arrangements.
- Cool team events: Regular team events and outings.
- Strong benefits: Company bike (Job-Rad), Urban Sports membership & much more.
- Naughty Nuts flat-rate: Enjoy unlimited access to our delicious nut butters and snacks.
Job title
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Degree requirement
No Education Requirement
Location requirements
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