Hybrid Director, Product Management, Agentic Commerce

at TASC

• Job title: Director, Product Management, Agentic Commerce
• Job type: Full Time
• Experience level: Lead
• Salary: $178,000 - $284,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Director of Product Management leading Mastercard's Agent Pay product from concept to market. Collaborating with stakeholders to drive adoption of digital payment solutions globally.

Responsibilities

• Act as the business owner for a key pillar of Mastercard’s flagship agentic commerce product and lead its journey to market.
• Collaborate with internal stakeholders, building a coalition to progress the product through the first phases of its lifecycle with a vision and objective of rapidly achieving scale.
• Interface regularly with external customers and stakeholders, including AI firms, agentic providers, startups, large issuers, digital wallets, merchants, acquirers, and payment service providers, to ensure challenges and opportunities are fully understood and captured.
• Help to develop and refine product value propositions that resonate with customers, balance contrasting interests among customer sets, and function across target markets / regions with different consumer-level considerations.
• Build enthusiasm around this value proposition among key stakeholders and work with the communications & sales teams to create corresponding sales and training materials.
• Lead the commercial strategy for the product, including pricing at the global and regional level, ongoing P&L, and long-term revenue projections.
• Define and execute the strategy for development, pilot, go-to-market, and scaling of the product.
• Act as the central, global point of contact for strategic coordination among your counterparts in each target region.
• Provide direct support as each of these teams drives product adoption among customers in their market.
• Build and maintain a global customer pipeline and support regional delivery teams to onboard customers.
• Plan & track product performance and develop product enhancements to address emerging customer requirements or scale customer adoption.
• Support adjacent products, and drive development of new products and features.

Requirements

• High level of fluency in AI, including deep technology foundations and thorough industry awareness.
• Strong experience and knowledge of the business drivers and technology of consumer payments, especially digital wallets, tokenization, and authentication, across global regions and markets.
• Awareness and understanding of Mastercard's key customers, partners, and external stakeholders in these areas, including Issuers, Payment Service Providers, Acquirers, Digital Wallet Operators, and Merchants.
• Comfortable rapidly absorbing large volumes of complex business and technical knowledge.
• Possess a blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems.
• Comfortable communicating strategy, project status, and complex ideas to executive leadership.
• Willing to hear new ideas and objectively consider challengers in the interest of achieving the best possible customer outcomes.
• Bachelor's degree required.
• Strong written and verbal communication skills.

Benefits

• insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• flexible spending account and health savings account
• paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• deferred compensation for eligible roles
• fitness reimbursement or on-site fitness facilities
• eligibility for tuition reimbursement
• and many more.