Hybrid Director of Communications

Posted last month

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About the role

  • Proactively source impactful stories from young people, families, partners, clinical teams, and employees illustrating Kooth’s services value and outcomes.
  • Transform user experiences, impact data, and program insights into compelling, audience-specific content.
  • Maintain rigorous safeguarding, privacy, and cultural sensitivity in all storytelling.
  • Develop and execute integrated communications strategies across web, email, social, webinars, and paid channels.
  • Tailor content for each channel while ensuring brand and message consistency.
  • Test innovative formats—video, interactive media, infographics—to broaden reach and deepen engagement.
  • Manage relationships with PR, creative, and digital agencies; oversee scopes, budgets, and timelines.
  • Coordinate cross-functional campaign execution ensuring unified messaging and timing.
  • Develop and maintain crisis communications protocols; advise leadership during high-stakes situations.
  • Create toolkits, talking points, and ready-to-use content for employees, executives, and partners; train internal teams.
  • Define and track KPIs for reach, engagement, and message adoption; leverage analytics to optimize strategies.

Requirements

  • 5+ years in communications, content strategy, or digital marketing, with at least 3 years in a leadership role.
  • Proven track record managing multi-channel communications and external agencies.
  • Demonstrated experience in crisis communications and reputation management.
  • Skilled storyteller with the ability to adapt narratives for different audiences and formats.
  • Experience with digital publishing, social platforms, email marketing, and webinar tools.
  • Preferred: Experience in behavioral health, public health, youth services, or education.
  • Preferred: Familiarity with government programs, Medicaid, or education policy landscapes.
  • Preferred: Skills in multimedia content production and editing.
  • Core Competencies: Strong editorial judgment and narrative instincts.
  • Core Competencies: Strategic thinking with operational discipline.
  • Core Competencies: Calm and clear-headed under pressure.
  • Core Competencies: Digital fluency and creative adaptability.
  • Core Competencies: Collaborative and inclusive leadership style.

Benefits

  • Compensation: The base salary for this role is $130,000 to $150,000 annually.
  • Employee equity program
  • Excellent Medical, Dental, and Vision Coverage
  • Long-Term Incentive Plan (LTIP)
  • 401(K) Retirement Plan with company match
  • Generous Paid Time Off
  • Remote-first flexibility and work-from-home support
  • Paid parental leave
  • Learning & development opportunities
  • 8 Paid Holidays, plus two half-day holidays (Christmas Eve and New Year’s Eve)
  • Reasonable accommodations during application and interview process

Job title

Director of Communications

Job type

Experience level

Lead

Salary

$130,000 - $150,000 per year

Degree requirement

No Education Requirement

Location requirements

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