Director responsible for managing client engagements and leading consulting teams at ACA Group. Engaging in compliance program advising and staff development, aligning with firm's growth objectives.
About the role
- Director of Learning & Development managing employee training programs to enhance skills at ecommerce firm. Collaborating to design and implement initiatives aligned with organizational goals.
Responsibilities
- Assess training needs, design curriculum, develop training materials (both online and in-person), and deliver or facilitate sessions.
- Measure the effectiveness of these programs and aligning them with the company's strategic objectives.
- Needs assessment: Identify knowledge gaps and development needs.
- Program design: Create and update training programs, curriculum, and learning materials, such as presentations, manuals, and online modules.
- Program delivery: Conduct training sessions, workshops, and seminars, often using blended learning approaches.
- Technology and platforms: Utilize learning management systems (LMS) and other e-learning tools to deliver and track online training.
- Develop and manage Front Row University sessions
Requirements
- 8+ years of experience in learning & development
- Proven success in designing and executing scalable learning programs across different employee levels
- Strong project management skills with the ability to handle multiple initiatives
- Excellent facilitation, communication, and stakeholder management skills
- Passion for employee development and cultivating inclusive, growth-minded cultures
- Experience in a high-growth, evolving environment; familiarity with L&D tools (e.g., LMS, AI tools, survey platforms); and certification in learning design, coaching, or facilitation are a plus
Benefits
- Health, dental, and vision
- 401k with company match
- Generous PTO
- Summer Fridays
- Wellness, pet, and commuter benefits
- Work with a fun, consultative team of experts
- Location - headquartered in SoHo, New York City with offices in San Diego, Hamburg, Bratislava and Amsterdam
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