Operations Supervisor overseeing day - to - day operations and employee supervision in Hudson, FL for Gear Wash, a PPE maintenance provider. Ensuring compliance and exceptional customer service.
About the role
- Director II overseeing Digital Claims Operations for Elevance Health in a hybrid work environment. Leading transformation initiatives and managing operational strategies across departments.
Responsibilities
- Oversee a combined digital and operations unit(s)
- Execute strategies to deliver industry leading digitized service results
- Lead digital transformation initiatives that improve claims operations and overall service delivery
- Partner with leaders across the organization to implement strategic plans and shared goals
- Manage the resolution of intra-organizational issues in the balanced best interests of the business
- Execute objectives of the company and the blended Digital Ops organization
- Responsible & accountable for implementation / management of digitization initiatives
- Ensure compliance with state and federal regulations
- Manage strategic planning, budget development, and management for a single large or multiple cost centers
- Manage an enterprise suite of applications by developing digitization forecast and delivery plan
- Deliver operational guidance and offer system solutions that support the operations of their functional areas on a 24x7x365 basis
- Plans and executes annual projects while maintaining profit and loss (P&L) responsibility
Requirements
- Requires a BA/BS degree in Information Technology, Computer Science or related field of study
- Minimum of 8 years experience leading technology teams and/or cross functional project teams
- Requires 7 years' management experience
- Proven experience leading Claims Operations teams and strategy within a large healthcare payor environment strongly preferred
- Proven track record leading Digital Transformation in a Claims operational setting strongly preferred
- Digital literacy strongly preferred
- Health insurance industry experience strongly preferred
- Claims operational experience strongly preferred
- Process Improvement/Six Sigma skillset preferred
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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