Director II overseeing Digital Claims Operations for Elevance Health in a hybrid work environment. Leading transformation initiatives and managing operational strategies across departments.
Responsibilities
Oversee a combined digital and operations unit(s)
Execute strategies to deliver industry leading digitized service results
Lead digital transformation initiatives that improve claims operations and overall service delivery
Partner with leaders across the organization to implement strategic plans and shared goals
Manage the resolution of intra-organizational issues in the balanced best interests of the business
Execute objectives of the company and the blended Digital Ops organization
Responsible & accountable for implementation / management of digitization initiatives
Ensure compliance with state and federal regulations
Manage strategic planning, budget development, and management for a single large or multiple cost centers
Manage an enterprise suite of applications by developing digitization forecast and delivery plan
Deliver operational guidance and offer system solutions that support the operations of their functional areas on a 24x7x365 basis
Plans and executes annual projects while maintaining profit and loss (P&L) responsibility
Requirements
Requires a BA/BS degree in Information Technology, Computer Science or related field of study
Minimum of 8 years experience leading technology teams and/or cross functional project teams
Requires 7 years' management experience
Proven experience leading Claims Operations teams and strategy within a large healthcare payor environment strongly preferred
Proven track record leading Digital Transformation in a Claims operational setting strongly preferred
Digital literacy strongly preferred
Health insurance industry experience strongly preferred
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