Director of GTM Commercial Operations designing and executing distribution strategies for SaaS payments. Leading cross-functional collaboration and mentoring within the commercial operations team.
Responsibilities
Design, build, and execute commercial distribution strategies and processes for Platform SaaS payments features.
Own documentation and adoption of scalable distribution methods and corresponding processes.
Build, in partnership with cross functional stakeholders, and manage progress monitoring tooling to ensure distribution strategies and processes drive desired target commercial outcome by initiative.
Analyze key performance indicators (KPIs) to drive data-driven decision-making.
Quarterback data-driven problem solving and accountability for action owners to drive issue resolution.
Foster collaboration across product, sales, marketing, and customer success teams to ensure alignment and effective communication on commercial deliveries.
Lead and mentor a team of commercial operations professionals, to bring new distribution strategies and processes to scale across the Platforms organization.
Requirements
12+ years relevant work experience; prior experience in go-to-market, strategic, operational roles, digital capabilities for the channel, including project and budget management
MBA and management consulting experience a plus
Payments experience required, B2B2X SaaS experience a significant plus
Extremely detailed oriented. Has a "belt and suspenders" and "trust but verify" mindset and approach to ensure we reach our outcomes.
Demonstrated track record building commercial distribution strategies and quarter backing progress monitoring performance
Superb leadership and influencing skills; ability to work collaboratively and cross-functionally
Excellent people management skills and experience; ability to build strong, diverse, high performing teams
Passion for and demonstrated success understanding and fulfilling internal or external customer needs; problem-solver, entrepreneurial mindset
Executive presence, strong verbal and written communication
Ability to manage change and ambiguity with an action-orientation/drive - must thrive in a dynamic global environment
High energy, strong work ethic, disciplined execution skills, ownership mindset, willingness to do whatever it takes to deliver results with a bias toward action.
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