Hybrid Director, Global Marketing – IT Channel Enablement

Posted 3 weeks ago

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About the role

  • Develop and deliver channel partner enablement toolkits, including demo kits, competitive analysis, channel buyer personas, and use-case presentations
  • Formalize and evolve channel programs to ignite and enable IT-focused DMRs, SIs/MSPs and VARs
  • Create and maintain sales playbooks, implementation guides, post-sale support guides, and market opportunity/business case tools for channel partners.
  • Lead the development of sales enablement resources such as playbooks, competitive SWOT analyses, customer journey maps, and ICP (Ideal Customer Profile) documentation
  • Deliver enablement for both internal and external channel audiences, including field technicians, channel partners, and sales teams
  • Support the rollout of enhanced support packages (24/7 support, advanced replacement, extended warranty, Shure Cloud access) and ensure partners are trained on these offerings
  • Implement systems for logging customer/partner interactions, capturing data for AI/knowledgebase development, and driving data-driven feedback loops
  • Champion the adoption of next-gen sales models (e.g., Customer Success Managers for post-sale engagement, digital marketing motions, webinars, utilization reporting) to drive full deployments, renewals, and new use cases
  • Develop and execute global strategies to empower and support the success of Strategic Alliances, Market Development, and Regional Channel Marketing teams
  • Align internal and partner incentives to accelerate channel growth and market penetration
  • Ensure consistency, scalability and efficiency of programs across regions, adapting to local market needs and opportunities
  • Maintain direct relationships with key channel stakeholders to ensure strategic alignment of messaging and campaign execution
  • Work closely with the Associate Director of Collaboration Solutions Marketing to ensure that end-customer messaging and campaigns are aligned with partner co-marketing initiatives
  • Coordinate with leads for both brand and demand-gen on campaign execution, toolkit delivery, and media planning to support joint launches and maximize impact through the IT channel
  • Share market insights and partner feedback to inform product positioning and campaign strategy
  • Focus on data-driven decision-making and benchmarking against industry best practice.
  • Prioritize customer-centric enablement, ensuring partners and sales teams have the tools and training needed to succeed
  • Foster strong relationships with partners and internal stakeholders to drive transformation and incremental growth.
  • Leverage digital marketing, webinars, and targeted communications to reach diverse IT channel audiences and drive engagement

Requirements

  • Bachelor’s degree in Marketing, Business, or related field; MBA preferred.
  • Minimum 12 years of experience in B2B marketing, with at least 5 years in a leadership role focused on channel marketing.
  • Proven track record of developing and executing global partner marketing strategies in IT or enterprise collaboration markets.
  • Experience working with or within two-tier distribution models and global alliance ecosystems (e.g., Microsoft, Zoom, Google).
  • Familiarity with AV/IT convergence and collaboration technologies (e.g., Teams Rooms, Zoom Rooms, Google Meet).
  • Demonstrated success in cross-functional leadership across sales, product, and regional marketing teams.
  • Ability to translate business objectives into scalable marketing programs aligned with partner GTM models.
  • Expertise in building co-marketing assets, sales play content, and enablement frameworks for distributors, resellers, and alliance partners.
  • Strong command of integrated campaign development, field activation, and digital marketing tactics.
  • Proficient in using dashboards and analytics tools to measure partner engagement, campaign ROI, and content performance.
  • Excellent written and verbal communication skills, with the ability to influence stakeholders across functions and geographies.
  • Skilled in managing multiple concurrent initiatives with global scope and tight deadlines.
  • Comfortable working with CRM, PRM, and marketing automation platforms (e.g., Salesforce and similar).

Benefits

  • comprehensive healthcare
  • mental health and retirement savings plans
  • generous paid time off programs
  • employee discounts
  • professional development opportunities
  • work-life balance initiatives
  • employee recognition programs
  • volunteering/community involvement opportunities

Job title

Director, Global Marketing – IT Channel Enablement

Job type

Experience level

Lead

Salary

$149,400 - $269,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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