Define and execute a digital strategy that scales student engagement and drives institutional conversions
Develop, maintain, and communicate a clear product vision and multi-quarter roadmap aligned to business objectives
Own the end-to-end student experience, from initial engagement to enrolment, across all QS channels and platforms
Build, launch, and scale products informed by market trends, competitor analysis, and user insights
Innovate in user journeys, personalisation, and matching using emerging technologies, including generative AI
Apply scalable platform thinking, designing modular, extensible solutions to support future growth and integrations
Ensure products meet legal, data privacy, and ethical AI standards
Drive structured discovery processes, including market research, competitor analysis, and user interviews, to rapidly validate ideas
Identify and target high-value student segments and safeguard QS’s high-value datasets while maximising AI-influenced search opportunities
Establish formal innovation pipelines for rapid prototyping, experimentation, and commercialisation
Incorporate global and inclusive design principles, ensuring solutions meet accessibility and localisation requirements
Define product requirements and manage a clear, data-driven prioritisation process balancing customer value, business impact, and technical feasibility
Implement and refine product development frameworks (e.g., Agile, Scrum, Kanban) to improve delivery speed and quality
Manage product budgets and resource allocation; oversee back-end systems including CRM platforms and partner integrations
Drive operational excellence in delivery processes, release management, and quality assurance
Lead and mentor product managers and collaborate closely with technology leads to deliver rapid, data-driven improvements
Facilitate alignment across marketing, sales, operations, and engineering; contribute to building a strong internal product culture
Establish measurable success criteria, track performance using experimentation and behavioural data, and adjust strategy accordingly
Coordinate go-to-market planning, product launches, post-launch analysis, and manage product lifecycle including retirement of underperforming features
Identify, assess, and mitigate product, market, and operational risks; link product outcomes to commercial impact through ROI analysis and monetisation strategies
Perform any other duties that fall within the scope and purpose of the role
Requirements
Demonstrated success in taking a digital product from launch to profitability or transforming a legacy product to align with Gen Z and Gen Alpha
Experience of delivering a distinctive customer service experience on digital platforms
Expertise in optimising for AI-driven search while protecting proprietary data
Strong product background and understanding of the technology, teams, and processes needed to deliver impactful digital solutions
Ability to deliver a cohesive digital strategy that grows engagement, conversion, and revenue
Track record of mapping out and delivering distinctive customer journeys
Strong product leadership in digital engagement and conversion
Understanding of AI’s impact on search, discovery, and conversion
Solid grasp of key technologies, architectures, and integration approaches
Ability to translate engagement into measurable revenue through institutional partnerships
Strong leadership, communication, influencing and stakeholder management skills
Benefits
Competitive base salary
Access to an annual bonus scheme (for qualifying roles only)
25 days annual leave, plus bank holidays – increasing to 27 days after 5 years
Access to a Buy Holiday scheme allowing you to buy up to 5 additional holiday days per year
Enhanced maternity and paternity leave
Generous pension through Royal London
Comprehensive private medical insurance and wellness scheme through Vitality
Access to QSmiles – a discount scheme
Cycle to work scheme
A vibrant social environment and multicultural and multinational culture
Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation
A focus on welfare led by our global wellness team, with mental health first aiders globally
Access to a variety of diversity and inclusion initiatives and groups
Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards
Connect with your Career annual PD event
Support for volunteering and study leave
Free subscription to LinkedIn learning – with over 5000 courses and programmes
Options to join our outstanding global Mentorship programme
Center Director managing the daily operations of BrightView's addiction treatment facility. Leading clinic workflow and ensuring high - quality patient experiences with a collaborative team.
Director of Advocacy responsible for grassroots support for Planned Parenthood. Leading relationship development and supervising advocacy programming in New Jersey.
Director defining and designing pricing and contracting strategies for GSK’s pharmaceutical products. Leading the development of product launch pricing and engaging with key stakeholders for optimal contract performance.
Senior Director Consumer Insights leading research strategies for Hershey Company. Collaborating with internal and external stakeholders to enhance consumer insights capabilities.
Proposition Manager at LSEG defining and leading strategy for Private Markets products and managing workflow solutions. Collaborating across teams to execute the growth strategy with a focus on financial markets.
Technical Director managing technology delivery, operations, and innovation across APAC at IDEMIA. Ensuring client infrastructure and systems are implemented and managed to the highest standards.
F&B Multi - Unit Director II overseeing restaurant operations at HMSHost. Managing staffing, financial standards, and operational efficiencies across multiple locations.
Senior Director overseeing technology engagements from strategy through execution in the Financial Services domain. Enhancing client solutions and mentor technology teams for successful project delivery.
Director of Cloud and Application Development leading a high - performing team at Guidehouse. Focus on cloud - native solutions and accelerate solution architecture efforts in a global delivery model.
Organizational Effectiveness Director at Canada Life responsible for enhancing employee experience and organizational efficiency through strategic programs. Collaborate with HR and business leaders to foster a high - performance culture.