Onsite Technical Director, APAC – Systems & Services

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About the role

  • Lead the design, deployment, and management of client IT infrastructure (data centers, cloud, hybrid environments).
  • Oversee enterprise network architecture, connectivity, and performance across multiple client environments.
  • Ensure high availability, disaster recovery, and business continuity for client systems.
  • Standardize infrastructure delivery frameworks across APAC projects.
  • Oversee system upgrades, migrations, and modernization initiatives.
  • Align system architecture with client business requirements and compliance standards.
  • Drive interoperability and data flow between client systems and platforms.
  • Champion DevOps practices across client engagements, enabling faster and more reliable delivery.
  • Implement CI/CD pipelines, infrastructure-as-code, and automated monitoring solutions for clients.
  • Collaborate with IDEMIA product team and Services application teams to accelerate delivery cycles.
  • Ensure infrastructure, systems, and network operations comply with regional and industry-specific regulations (e.g., PDPA, GDPR, HIPAA, etc).
  • Partner with IDEMIA security teams to mitigate risks and respond to incidents.
  • Establish governance frameworks for secure DevOps and system practices.
  • Build and lead high-performing infrastructure, systems, DevOps, and network teams across APAC.
  • Act as a trusted advisor to client CIOs, providing strategic technology guidance.
  • Manage vendor relationships and negotiate service-level agreements for client projects.
  • Collaborate with global delivery teams to ensure consistency and excellence in service delivery.

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
  • 15+ years of experience in IT infrastructure, systems, and network management, with at least 5 years in a regional leadership role within a system integrator or consulting environment.
  • Proven expertise in: Cloud platforms (AWS, Azure, GCP).
  • Enterprise networking (WAN, LAN, SD-WAN, VPN).
  • DB systems (Oracle, Postgres, MS SQL, non-SQL).
  • DevOps tools (Jenkins, GitLab, Kubernetes, Terraform, Ansible).
  • Strong understanding of regulatory and compliance requirements across APAC.
  • Excellent leadership, communication, and client-facing skills.
  • Experience managing distributed teams and multi-country operations.
  • An international certification in project and/or services management (PMI, PRINCE2, PMP for example).

Benefits

  • Competitive salary
  • Flexible working hours
  • Professional development opportunities

Job title

Technical Director, APAC – Systems & Services

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

OnsiteSingapore

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