Leads and manages all aspects of patient flow and clinic operations
Executes on BrightView’s operations playbook for the clinic
Plans, leads, and delivers regular team meetings
Responsible for ensuring a consistent and high-quality patient experience within the clinic setting
Identifies and facilitates resolution of issues and conflicts within the center
Ensures clinic staff compliance with established policies, procedures, workflows, and training
Effectively manages all site-level personnel across multiple professional disciplines
Cultivates staff development and sets clear expectations for performance
Establishes staff performance improvement plans and redirection/retraining efforts
Develops community partnerships in collaboration with BrightView’s Outreach teams
Ensures proper collaboration with the Quality department partner
Fulfills Program Administrator Role as outlined by State Administrative Code as needed
Follows and enforces all federal, state, and local healthcare requirements
Responsible for new staff onboarding and training
Requirements
2+ years of experience in a human service-related field, preferably in a drug and alcohol setting; or 2+ years’ experience in a clinic-based position within BrightView with leadership/ management responsibilities
Bachelor’s degree required as well as an LCAS license
Benefits
PTO (Paid Time Off)
Immediately vested and eligible in 401k program with employer match
Company sponsored ongoing training and certification opportunities
Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance
Tuition Reimbursement after 1 year in related field
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