About the role

  • Provide strategic leadership for Utilization and Care Management programs that impact member health and well-being
  • Develop and implement new programs to improve population health and reduce costs with a focus on evidence-based care
  • Oversee care management operations, from disease management programs (like CHF) to complex care coordination
  • Drive results through data, KPIs, reporting, monitoring performance, regulatory compliance, and accreditation standards
  • Collaborate across the enterprise, aligning with quality, compliance, and clinical teams to support STAR performance and CMS requirements
  • Manage external partners and vendors to ensure seamless integration and strong performance
  • Lead and develop a talented team and work closely with senior health plan leaders

Requirements

  • A clinical background (RN, NP, PA, PharmD, or similar licensure)
  • A Bachelor’s degree in a clinical field (Master’s preferred)
  • 10+ years of healthcare experience, including managed care, care/disease management, utilization management, and Medicare Advantage
  • Demonstrated success in program design, implementation, and evaluation using data and analytics
  • Strong project management skills and ability to lead through change in a matrixed environment
  • Deep knowledge of Medicare Advantage, CMS Stars, HEDIS, accreditation standards, and regulatory requirements
  • TRICARE experience a plus
  • Ability to manage external partners and vendors
  • Familiarity with KPIs, reporting, performance monitoring, and regulatory compliance
  • Position is not eligible for immigration sponsorship (work authorization required)

Benefits

  • organizational culture of trust and respect
  • values - taking care of ourselves and others, continuous learning, helping each other, and having fun
  • certified as a "Great Place to Work" since 2015
  • opportunity to make a meaningful impact on members and health plan programs
  • remote role with occasional travel to Portland, Maine

Job title

Director, Clinical Programs, Health Plan

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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