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fifty-fiveSenior Business Operations Analyst
Senior Business Operations Analyst participating in strategic projects for a data and marketing consultancy. Collaborating with management on business intelligence, organization, and internal strategy.
About the role
- Orchestrate the end-to-end operational framework for multi-dimensional strategic partnerships across Infrastructure & Technology, Revenue Sharing, Sell Through (Channel), and Sell To (Direct Sales)
- Directly manage and build processes for partnership dimensions including infrastructure buildout, capacity management, and complex revenue-sharing models
- Define and align operational playbooks for Sell Through and Sell To motions, ensuring seamless handoffs with Channel and Direct Sales organizations
- Serve as central point of contact for aligning partnership dimensions within Salesforce to ensure unified view of strategic relationships
- Build and manage scalable partner onboarding process including checklists, documentation, and enablement materials
- Own and manage Quarterly Business Reviews (QBRs) engaging ISPs, hyperscalers, and internal stakeholders
- Drive partner operational governance and act as primary escalation point for operational challenges
- Design, implement, and oversee operational processes and governance frameworks to drive efficiency, transparency, and accountability
- Lead process improvement initiatives and coordinate execution across cross-functional teams
- Own business analytics and performance tracking; develop and maintain dashboards and reporting structures
- Provide data-driven recommendations, support forecasting and strategic planning to align operational readiness with growth objectives
- Serve as primary Salesforce owner for the Strategy & Business Development team; optimize workflows, automation, and custom reporting; ensure data integrity and governance
- Work closely with SalesOps and system administrators to implement enhanced reporting, process automation, and tool integrations
Requirements
- Eight or more years of experience in partner operations, channel operations, or RevOps, preferably in a technology-driven organization
- Proven track record of creating partner operations processes, systems, and structure from the ground up
- Experience in a program management capacity orchestrating complex partnerships including technology integration, co-selling, and channel resale motions
- Experience running and executing Quarterly Business Reviews (QBRs) or similar structured governance programs
- Deep hands-on experience managing and administering Salesforce, including workflow automation, dashboard creation, and reporting (Salesforce certification is a plus)
- Strong business analysis and reporting capabilities, experience tracking and interpreting KPIs
- Excellent cross-functional collaboration and problem-solving skills
- Ability to scale operations over time and set up evolving processes
Benefits
- We offer a comprehensive benefits package including medical, dental, and vision insurance.
- Family planning
- Mental health support along with Employee Assistance Program
- Insurance (Life, Disability, and Accident)
- Flexible Vacation policy
- Up to 18 days of accrued paid sick leave
- 401(k) (including company match)
- Employee Stock Purchase Program
- 10 paid local holidays
- 11 paid company wellness days
- This role may be eligible to participate in Fastly’s equity and discretionary bonus programs
- Ability to attend in-person new hire orientation in San Francisco (week-long)
Job title
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Degree requirement
No Education Requirement
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