DH
Dalmata HospitalityDirecteur d'hôtel
Directeur d'hôtel overseeing daily management and operations of Première Classe hotel in Nantes - Saint Herblain. Responsible for team leadership and customer experience optimization.
About the role
- Provides strategic guidance on procedure and process improvements to influence business optimization
- Responsible for providing strategic direction to enhance business programs, projects, agile projects and/or processes in a client consulting capacity
- Leverages best practices gained from expert industry knowledge to identify opportunities for business efficiencies and provide expert guidance strategy, planning, and problem-solving to help the business succeed in the marketplace
- Monitors the team’s work efforts and deliverables and ensures team is following and adhering to risk management frameworks; assists with early warning detection, problem triage, solution development and implementation
- Partner with management and strategic partners to execute significant business initiatives including prioritization and budgeting of identified areas; create efficient model for driving priorities across the organization
- Responsible for developing and implementing effective process to monitor, develop and communicate audit testing, control testing and examination requests
- Leads the development, management of consistent execution of operational reporting and provides trend analyses and solutions
- Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Requirements
- Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
- 8 years of project management, process consulting, or business optimization planning within the financial services industry
- 3 years of direct team lead or management experience
- Advanced knowledge of relevant industry technology applications, such as Salesforce, SharePoint, Portal, CRM, CBS, Fiserv, KDIM, Fidelity, Metric Stream or other industry related applications
- Extensive experience developing solutions and recommendations that will increase efficiency and improve business processes, projects, and programs, to include managing performance and profitability
- Knowledgeable in the applications of Agile process and procedures
- Knowledge and application of risk management frameworks and regulatory requirements for applicable LOB
- Experience in developing communications and delivering key information effectively to stakeholders and all levels of management to influence decisions centered around business optimization and adoption of new business plans
- Sound understanding of various applications and processes encompassing business development, business intelligence, analytics, data integration, and business process automation
- Expert level of experience in negotiating, prioritizing, consulting and influencing to all levels of management to achieve influence business decisions and achieve desired business results
- Expert knowledge of Microsoft Office tools.
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education
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