Hybrid Director, Patient Services Launch Product Support, Oncology

Posted 6 hours ago

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About the role

  • Director in Oncology Product Support at Pfizer, leading patient services strategy for new product launches. Focused on development, execution, and management of patient services programs.

Responsibilities

  • Responsible for the development of patient services strategy and programmatic design for Pfizer’s upcoming launch products in Oncology
  • Establish the patient services program strategy for elements across the patient journey, including overall program strategy and design, copay/affordability support, hub support/operations, and external landscape monitoring
  • Develop and execute the strategy for patient services programs in new product launches for Pfizer’s Oncology Business Unit
  • Represent PPS as the subject matter expert for Oncology product launch teams
  • Lead development of pre- and post-launch to plan, execute, and operationalize patient support programs
  • Serve as the interface for Patient Services teams and product launch partners
  • Support the creation and implementation of tools that simplify and accelerate the quality and timeliness of launch preparation
  • Ensure program launch is done with proper monitoring, auditing, and quality assurance of patient support programs and services
  • Track brand needs, economics, strategies, timelines, and priorities while staying abreast of therapeutic area trends
  • Manage and optimize PPS spend at the brand-level
  • Proactively establish strong internal and external relationships across various teams

Requirements

  • Bachelor’s degree required; advanced degree (MBA, MPH, etc.) preferred
  • 8 + years’ experience in Biopharma Patient Services Strategy / Operations / Program Management, Strategy / Management Consulting, or related area required
  • Experience supporting product launches in Oncology ; relevant experience and understanding of requirements associated with buy-and-bill products is preferred
  • Strong enterprise thinking, strategic planning, and financial acumen, with a data-driven mindset and the ability to connect broader organizational goals to BU -specific strategies
  • Extensive cross-functional leadership and stakeholder management experience
  • Depth in portfolio strategy, with a proven ability to identify opportunities, anticipate challenges, and guide decision-making at scale
  • Exceptional written and verbal communication skills, and prior experience in presenting to functional leaders.
  • Ability to receive and implement direction from senior colleagues to achieve meaningful outcomes and create business impact.
  • Commitment to receiving development and coaching from leadership

Benefits

  • 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
  • Paid vacation
  • Holiday and personal days
  • Paid caregiver/parental and medical leave
  • Health benefits to include medical, prescription drug, dental and vision coverage

Job title

Director, Patient Services Launch Product Support, Oncology

Job type

Experience level

Lead

Salary

$176,600 - $282,900 per year

Degree requirement

Bachelor's Degree

Location requirements

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