About the role

  • Oversee the division’s financial performance, including budgeting, forecasting, and reporting; analyze financial data to identify trends, cost-saving opportunities, and revenue enhancement strategies; ensure profitability through effective pricing strategies and operational efficiencies.
  • Develop and execute strategic sales plans to achieve revenue targets and expand market share in Hawaii and Alaska; cultivate strong relationships with key clients and stakeholders; identify and pursue new business opportunities using market insights and competitive analysis.
  • Responsible for daily operations of LTL and LCL shipments, ensuring compliance with Jones Act regulations and industry standards; collaborate with all departments to optimize routing, scheduling, and inventory management; monitor and assess operational performance and implement improvements.
  • Ensure the delivery of exceptional customer service by establishing performance metrics and standards; continuously seek feedback from clients to improve service offerings.
  • Lead, mentor, and develop a high-performing team across sales, customer service, and operations; foster a positive and collaborative work environment encouraging professional growth and accountability.

Requirements

  • 5 to 10 years of LTL carrier and freight forwarder management experience in Jones Act markets with at least 3 years in a leadership role.
  • Previous ocean carrier experience and understanding.
  • LTL sales experience, preferably sales management experience.
  • Proven track record in P&L management and achieving sales targets.
  • Exceptional leadership, communication, and interpersonal skills.
  • Ability to analyze data, identify trends, and develop actionable strategies.
  • Contract negotiation experience.
  • Cargo claims management experience.
  • Ability to travel 30 to 40% per year to visit markets, customers, and operational locations.
  • Bachelor’s Degree in Business, Logistics, Supply Chain Management, or a related field.
  • Proficient in logistics software and Microsoft Office Suite.

Job title

Director

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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