Oversee the division’s financial performance, including budgeting, forecasting, and reporting; analyze financial data to identify trends, cost-saving opportunities, and revenue enhancement strategies; ensure profitability through effective pricing strategies and operational efficiencies.
Develop and execute strategic sales plans to achieve revenue targets and expand market share in Hawaii and Alaska; cultivate strong relationships with key clients and stakeholders; identify and pursue new business opportunities using market insights and competitive analysis.
Responsible for daily operations of LTL and LCL shipments, ensuring compliance with Jones Act regulations and industry standards; collaborate with all departments to optimize routing, scheduling, and inventory management; monitor and assess operational performance and implement improvements.
Ensure the delivery of exceptional customer service by establishing performance metrics and standards; continuously seek feedback from clients to improve service offerings.
Lead, mentor, and develop a high-performing team across sales, customer service, and operations; foster a positive and collaborative work environment encouraging professional growth and accountability.
Requirements
5 to 10 years of LTL carrier and freight forwarder management experience in Jones Act markets with at least 3 years in a leadership role.
Previous ocean carrier experience and understanding.
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