Hybrid Director of Social Enterprise

at Positively Partners

• Job title: Director of Social Enterprise
• Job type: Full Time
• Experience level: Lead
• Salary: $95,000 - $110,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Boston, United States

About the role

• Director of Social Enterprise at Project Place, leading initiatives for dignified employment pathways. Overseeing social enterprises and cultivating partnerships for sustainable impact.

Responsibilities

• Develop and implement comprehensive multi-year social enterprise growth strategy aligned with Project Place's mission
• Personally drive business development and sales efforts to grow customer base and generate revenue
• Build and maintain strategic relationships with private sector businesses, corporate partners, and institutional customers through direct engagement
• Cultivate and manage relationships with city and state government contacts to secure contracts and expand public sector partnerships
• Identify, evaluate, and launch new social enterprise opportunities that advance both financial sustainability and participant impact with the goal of increasing skills developed and number of clients served
• Represent Project Place at industry conferences, business networking events, and community forums
• Develop compelling sales proposals and presentations that communicate the value proposition of our social enterprises
• Serve as a member of the Senior Leadership Team, supporting organizational growth aligned with mission, vision, and values
• Oversee daily operations of all social enterprises, ensuring operational efficiency, high-quality service delivery, and financial performance
• Directly supervise Social Enterprise Directors providing coaching and performance management
• Partner closely with other departments to ensure seamless integration of training and support services
• Establish and enforce quality standards, operational procedures, and customer service protocols
• Ensure enterprises provide meaningful work experiences that build client skills, confidence, and employment readiness
• Manage relationships with a team that includes Project Place program graduates serving in supervisory and mentorship roles
• Lead budgeting, forecasting, and financial planning processes for all enterprise activities
• Manage profit and loss (P&L) for each social enterprise line, ensuring financial sustainability and revenue growth
• Monitor financial performance proactively and implement corrective actions—raising concerns before they become problems
• Develop pricing strategies, cost structures, and financial models for existing and new ventures
• Track key financial metrics including gross margin, operational costs, and revenue per client
• Present regular financial reports to Senior Leadership Team and Board of Directors
• Think strategically about how enterprise revenue supports the organization's overall sustainability
• Build and lead a high-performing team, providing direct supervision to enterprise directors
• Recruit, hire, train, and develop staff committed to both business excellence and social mission
• Make decisive personnel decisions when team members are not meeting expectations
• Model a culture of innovation, collaboration, and mission-driven business practice
• Build staff capacity through teaching—help team members understand concepts like gross margin, pricing strategy, and financial decision-making
• Work effectively with team members who are industry experts and bring lived experience, recognizing they may have different educational backgrounds but tremendous field knowledge
• Establish and track key performance metrics for both financial outcomes and social impact results
• Use data insights to drive continuous improvement and optimize business and program performance
• Monitor grant deliverables proactively and problem-solve when targets are at risk
• Prepare compelling impact reports demonstrating the value and effectiveness of our social enterprise model
• Track and manage client wage budgets and operational expenses

Requirements

• 7+ years of progressive experience in business operations, entrepreneurship, or social enterprise management
• Deep commitment to social justice and the ability to balance business performance with participant development and dignity
• Demonstrated success in business development, sales, or partnership cultivation—you must have a proven track record of identifying and securing new business
• Proven success managing profit or loss (P&L) or revenue-generating ventures with accountability for financial performance
• Strong analytical skills, including budgeting, forecasting, financial analysis, and understanding of key business metrics
• Analytical mindset and comfort with data-driven decision-making
• Experience managing teams and providing direct supervision to multiple reports
• Excellent leadership, communication, and strategic planning skills
• Ability to build relationships across diverse stakeholder groups—from corporate executives to government officials to frontline staff to clients with lived experience
• Entrepreneurial mindset with ability to identify opportunities, take calculated risks, and drive innovation
• Comfort with change, ability to pivot quickly, and resilience in an entrepreneurial nonprofit environment

Benefits

• Health insurance (vision & dental), and life and long-term disability insurance
• 401k plan with employer match
• Paid time off, beginning at 3 weeks per year in the first year of employment
• Professional development opportunities