Digital Support Specialist delivering application support and training at Community Health Network. Collaborating with teams to optimize Epic systems and enhance clinical workflows.
Responsibilities
Deliver high-quality technical training
Provide hands-on support
Ensure seamless adoption and optimization of applications across diverse care settings
Collaborate with IT, training, and operational teams to drive effective application use and workflow integration
Lead onsite training events
Analyze system data to identify optimization opportunities
Document and share caregiver feedback for continuous improvement
Test and validate lesson plans in training environments
Requirements
Bachelor’s Degree is required
Minimum of two (2) years of healthcare and/or relevant IT training experience required
Strong instructional and presentation skills
Deep understanding of clinical workflows
Effective troubleshooting and communication abilities
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