Release Manager coordinating release schedules and managing tickets for challenging outsourced projects at IKH. Overseeing deployments and facilitating communication with stakeholders in software and robotics solutions.
About the role
- Delivery Service Manager at Stefanini ensuring successful software project execution and client satisfaction. Requires strong agile methodology leadership and technical team management skills.
Responsibilities
- Asegurar la implementación y ejecución exitosa de los servicios, en tiempo, costo y calidad, asegurando la rentabilidad y la facturación oportuna, buscando la satisfacción del cliente.
- Asegurar que los servicios cumplan con la metodología y los estándares de calidad definidos bajo los términos de servicio contratados.
- Velar por el cumplimiento de los SLA y/o KPI comprometidos con los clientes.
- Asegurar la definición del plan de servicio y garantizar la ejecución.
- Comprender los requisitos técnicos y legales del servicio a su cargo.
- Reportar las novedades que impacten la gestión de la rentabilidad, el ebitda y el cumplimiento del presupuesto establecido para los servicios asignados.
Requirements
- Título universitario en Ingeniería de Software, Ingeniería de Sistemas, Ciencias de la Computación o carreras afines.
- 5 años a más de experiencia liderando proyectos de desarrollo de software, gestionando equipos técnicos y asegurando entregas exitosas. Experiencia en la implementación y supervisión de metodologías ágiles (Scrum, Kanban, SAFe).
- Conocimientos en lenguajes como Java, Python, JavaScript, .NET, o frameworks como React, Angular, o Node.js.
- Experiencia o conocimientos en AWS, Azure o GCP.
- Familiaridad con bases de datos relacionales (SQL) y no relacionales (NoSQL).
- Certificaciones en gestión de proyectos y metodologías ágiles como: Certified Scrum Master (CSM). Project Management Professional (PMP). SAFe Agilist o frameworks ágiles avanzados.
- Inglés intermedio.
Benefits
- Flexibilidad de trabajo
- Oportunidades de desarrollo profesional
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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