About the role

  • Oversee a portfolio of Project Managers, providing leadership, guidance, and oversight across multiple concurrent projects
  • Govern and drive portfolio-level delivery outcomes, ensuring consistency in standards and processes
  • Act as escalation point for complex client or project challenges, supporting Project Managers in resolution
  • Lead portfolio-level reporting on delivery health, risk, and outcomes for senior leadership
  • Drive strategic alignment between delivery, client expectations, and business objectives
  • Monitor and manage utilisation trends, resource forecasting, and financial performance across the delivery portfolio
  • Ensure portfolio delivery supports broader organisational strategy and growth objectives
  • Provide coaching and mentorship to Project Managers, building their capability and leadership presence
  • Support Project Managers in professional growth, performance development, and delivery excellence
  • Foster a culture of accountability, collaboration, and continuous improvement
  • Collaborate with cross-functional leaders to ensure seamless delivery handovers and client satisfaction
  • Act as a trusted partner in client engagements, supporting relationship-building and expectation management
  • Champion continuous improvement in delivery practices, tools, and systems
  • Advocate for innovation in delivery models, processes, and methodologies
  • Lead initiatives that enhance efficiency, scalability, and quality of delivery outcomes
  • Identify and mitigate systemic delivery risks while implementing best practices across teams

Requirements

  • 7–10 years’ experience in project or programme management, including 3+ years in a leadership role
  • Proven track record of leading teams of Project Managers and delivering complex, multi-workstream projects
  • Strong portfolio management and governance experience, with a focus on risk management and resource optimisation
  • Experience in client-facing consultancy, communication, and executive stakeholder management
  • Financial management capability, including forecasting, utilisation monitoring, and budget oversight
  • Proficiency with delivery/project management tools (e.g., Kantata, Jira, Monday.com, Asana)
  • Experience in digital, media, or creative delivery environments (preferred)

Benefits

  • Employee Assistance Program (EAP)
  • Medical allowance
  • Commute allowance
  • Flexible work for genuine career-life fit
  • A healthy and supportive company culture
  • Generous annual leave
  • Paid maternity and paternity benefits
  • Study leave
  • Professional development and mentoring
  • Construct Culture Club events
  • Company funded lunch and drinks every 6 weeks

Job title

Delivery Manager

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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