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DrivemodeDirector of Product – Mobile
Director of Product at Drivemode, part of Honda leading strategy and execution of connected services. Focused on enhancing customer experience in electric and hybrid vehicle markets.
About the role
- Develop a deep understanding of market trends, customer needs and how they use our existing products and data, and the competitive landscape
- Understand in detail customer workflows and how their requirements align with our wider business objectives to articulate clear and compelling product roadmaps and strategies
- Translate customer knowledge into user personas, workflows, and detailed product briefs which serve as the blueprint for go-to-market activities and a major input into the product roadmap or discovery schedules
- Gather and prioritize product and customer requirements and develop detailed product specifications and user stories to guide the development process
- Work in collaboration with our technology, data and development teams to manage and prioritise the backlog
- Work with data and technology teams and identify opportunities to enhance or extend existing data and analytics capabilities
- Create simple yet informative and action-led product reviews, with clear recommendations to the Senior Leadership Team, based on clear customer usage research, demonstrable benefit to the customer and evidenced by use cases
- Partner with Product Marketing to deliver compelling value propositions and go-to-market strategies
- Report to the Head of Product - Data and Platforms and collaborate across Data, Technology, Engineering, Marketing, Customer Success, Programme Management and Sales teams
- Drive the commercial success of the data and analytics product portfolio and ensure the customer voice informs the product roadmap and delivery
Requirements
- At least 3 years’ experience working in product management or a customer-facing delivery role, preferably with a focus on data solutions (REST APIs, GraphQL), or SaaS data products
- At least 2 years’ experience partnering with commercial teams such as creating customer personas, understanding complex workflows and driving decisions on data and/or product improvements
- Strong technical understanding of data delivery and API technologies, protocols and best practises
- A commercially-focused candidate who can translate customer needs into successful commercial product outcomes
- Experience of defining key features, specifications and requirements for a product based on customer feedback
- Knowledge of Agile development methodologies and working within an Agile environment
- Highly organised and attentive to detail
- Excellent communication skills with the ability to communicate insights and technical concepts at all levels of the business and customer organisations
- Team player who brings positive energy and the ability to influence, inspire and motivate cross-functional teams across the organisation
- Strong business acumen and analytical skills, with the ability to construct and evaluate different business model approaches to maximise ROI
- Proficient written and spoken English
- Strong problem-solving skills and ability to think analytically
- Ability to use own initiative to troubleshoot problems and find solutions
- A flexible, can-do attitude with the ability to manage several ongoing tasks at any one time
- Maritime Industry experience (desirable)
- Experience or knowledge of ETL processes, data integration techniques and/or advanced analytics methods (desirable)
- Proficiency in SQL and/or Python and data visualisation tools (desirable)
- Previous experience working in a PE backed business or start-up environment (desirable)
Benefits
- 25 Days Holiday rising to 27 after 2 years’ service
- Day off for your birthday - because you deserve to celebrate
- Life Assurance for 4 x Salary
- Company pension scheme : employee contribution of 5% basic salary, matched by an employer contribution of 5%
- Up to 4 Days Paid Volunteering per year to support causes you care about
- Additional leave for life events such as getting married or moving house
- Healthy Lifestyle Subsidy up to £250 annually
- Enhanced Family Leave including maternity, paternity, and shared parental leave
- Work from anywhere policy (up to 4 weeks per year, subject to approval) - giving you the flexibility to blend work and life on your terms
- Cycle to Work scheme
- Flexible benefits: Private Healthcare Plan, Dental Insurance, Medical Expenses Cash Plan, Health Screening, Critical Illness Cover, Employee Assistance Programme and option to purchase 3 additional days of annual leave.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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