Portfolio Success Manager at Woven Capital, collaborating with startups and VCs to accelerate growth. Focusing on strategic challenges and creating partnerships within the Toyota ecosystem.
About the role
- Customer Success Manager responsible for customer relationships and operational support at Cambio. Ensuring customer satisfaction while collaborating with internal teams to drive value.
Responsibilities
- Managing ongoing communication with customers, addressing operational needs, setting plans and gathering feedback.
- Keeping up to date with what parts of the Cambio portfolio your customers use, as well as changes in our products that may affect them.
- Identifying and following up on new business opportunities, including upselling and training needs.
- Taking responsibility for customer invoicing and revenue tracking.
- Collaborating closely with internal stakeholders such as Delivery, Sales, Product, and Tech to ensure successful deliveries.
- Contributing to the continuous development of our operations, processes, and ways of working by sharing insights and actively participating in change initiatives.
Requirements
- Proven track record of building and maintaining long-term, profitable customer relationships.
- Experience in managing customer accounts and translating needs into customer value and growth.
- Experience in working with contract management, SLAs, KPIs, and revenue follow-up processes.
- Strong multitasking and project management skills—comfortable managing multiple customer initiatives in parallel.
- High-level interpersonal and relationship-building skills.
- Exceptional verbal and written communication skills in both Swedish and English.
- Ability to collaborate effectively across departments (Sales, Tech, Product, Marketing, Delivery).
Benefits
- A meaningful role in shaping the future of the e-health market.
- A key strategic role within the Customer Delivery organization, where your contributions make a real difference.
- The chance to be part of Cambio’s exciting journey ahead and to play a key role in building strong, lasting partnerships with our customers.
- A learning culture that supports your professional development and growth.
- A supportive and open team where collaboration and knowledge sharing are part of everyday work.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Client Success Executive supporting strategic accounts within a SaaS Client Success team. Operational excellence, training initiatives, and internal communications for successful account management.
Customer Success Specialist working with international retailers and brands on the tgndata® SaaS platform. Focused on customer retention and maximizing contract values.
Customer Success Team Lead spearheading management of a high - achieving team. Fostering customer satisfaction by nurturing relationships and delivering exceptional engagement within Tracksuit.
Intern for Partners Success at Conekta ensuring client satisfaction and fostering loyalty through onboarding and account management activities.
Assistant Manager managing Siebel CRM configuration and Activis - L2 support. Delivering technical support and ensuring customer satisfaction at Vodafone.
Partner Success Manager managing key accounts for Abridge's AI healthcare platform. Driving partner relationships and ensuring operational excellence in partner engagement.
Client Success Manager responsible for enhancing customer satisfaction with Bazaarvoice's products. Engaging with EMEA clients to drive value through effective account management and relationship building.
Customer Success Supervisor at UPS focusing on client satisfaction and retention in Eastern New Hampshire & Southern Maine. Managing multiple customers and driving revenue growth.
Customer Success Manager at S&P Global overseeing client journeys from onboarding to renewal. Driving platform adoption and ensuring high satisfaction among key accounts in the financial sector.