Senior Technical Solutions Specialist responsible for gathering and implementing payment solutions for public sector clients. Collaborating with cross - functional teams to drive customer satisfaction in a hybrid role.
About the role
- Customer Solutions Engineer specializing in AI-driven energy management software. Involves building demo environments and training content tailored to customer needs in a hybrid role.
Responsibilities
- Build compelling dashboards, automations, and demo content that address real customer challenges and showcase etaONE’s strengths
- Configure tailored solutions for customers who prefer not to implement themselves, ensuring their requirements are met effectively
- Develop sample scenarios, modules, and learning content within etaONE to support onboarding and training programs
- Create engaging visualizations and dashboards that highlight etaONE’s value across web, social media, and presentations
- Continuously maintain, refine, and expand the content library on etaONE to ensure high quality and relevance
Requirements
- Experience working with digital platforms and tools, ideally in a SaaS or energy management environment
- Creativity and a strong sense for appealing and modern data visualization
- Analytical skills with the ability to understand diverse customer needs and translate them into effective solutions
- Ideally first touchpoints with energy management processes (e.g. ISO 50.001)
- Independent, structured, and solution-oriented working style
- Strong communication skills and team spirit
- Fluency in English (spoken and written) is required; German is a plus
Benefits
- Purpose-driven work: Support industrial companies in becoming more efficient and sustainable
- Flexibility: Hybrid working with home office options and flexible working hours
- Team spirit: A supportive, collaborative environment with plenty of room for exchange and cooperation
- Community: Regular team events and shared activities
- Work-life balance: 30 days of vacation plus a flexible, agile work culture
- Well-being: Tax-free benefits card, subsidized local gym membership and the option of a job bike
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Senior Technical Solutions Specialist responsible for implementing payment solutions for public sector. Collaborating with cross - functional teams to drive customer satisfaction and deliver exceptional client experiences.
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