About the role

  • Lead Solutions Architect at Scottish Widows shaping the future of financial services. Focused on innovative, scalable solutions and driving complex change across multi-functional teams in insurance and pensions.

Responsibilities

  • You'll operate at the heart of the Customer & Colleague Services Platform, within the Insurance, Pensions & Investments division of Scottish Widows, partnering closely with Product Owners, Engineering Teams and Enterprise Architecture.
  • Your influence will guide several multi-functional feature teams, located across Edinburgh, Leeds, Bristol and Hyderabad - helping them balance delivery pace with strategic architectural vision.
  • Defining Target Solution Architectures for APIs & microservices, CCaaS telephony, colleague tooling, robotics and AI powered automation, agentic, and much more.
  • Designing how AI can amplify what we do - not as hype, but as thoughtful, responsible, value-creating capability (Nice to Have).
  • Simplifying and modernising our service driven architecture, so we can scale, digitise and differentiate at pace (Key).
  • Defining and crafting the Platform’s data strategy for scaled actionable intelligence (Key).
  • Working with teams to modernise and optimise our back-office operations and efficiency.

Requirements

  • Experience leading complex change across multiple interdependent systems
  • Deep knowledge of web and API architectures - microservices, CQRS, publish subscribe, and event‑subscribe and event‑driven patterns
  • Experience designing for security, reliability and scale
  • Strong understanding of authentication/single sign on (OAuth) and encryption (in transit and at‑rest)
  • Hands‑on experience defining patterns, standards and practices
  • Nice to have Cloud platform experience (GCP preferred, Azure or AWS also valuable)
  • Telephony / CCaaS experience (Genesys Cloud preferred, AWS, NICE also valuable)
  • Leadership of other architects
  • Ability to prototype innovative approaches using any tech stack
  • Experience with content management frameworks and tooling

Benefits

  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 30 days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

Job title

Lead Solutions Architect

Job type

Experience level

Senior

Salary

£92,701 - £109,060 per year

Degree requirement

No Education Requirement

Location requirements

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