Senior Solutions Engineer acting as trusted advisor to enterprise clients for TeamViewer. Partnering with sales to showcase value across DEX, remote connectivity, endpoint management, observability & automation.
About the role
- Lead Solutions Architect at Scottish Widows shaping the future of financial services. Focused on innovative, scalable solutions and driving complex change across multi-functional teams in insurance and pensions.
Responsibilities
- You'll operate at the heart of the Customer & Colleague Services Platform, within the Insurance, Pensions & Investments division of Scottish Widows, partnering closely with Product Owners, Engineering Teams and Enterprise Architecture.
- Your influence will guide several multi-functional feature teams, located across Edinburgh, Leeds, Bristol and Hyderabad - helping them balance delivery pace with strategic architectural vision.
- Defining Target Solution Architectures for APIs & microservices, CCaaS telephony, colleague tooling, robotics and AI powered automation, agentic, and much more.
- Designing how AI can amplify what we do - not as hype, but as thoughtful, responsible, value-creating capability (Nice to Have).
- Simplifying and modernising our service driven architecture, so we can scale, digitise and differentiate at pace (Key).
- Defining and crafting the Platform’s data strategy for scaled actionable intelligence (Key).
- Working with teams to modernise and optimise our back-office operations and efficiency.
Requirements
- Experience leading complex change across multiple interdependent systems
- Deep knowledge of web and API architectures - microservices, CQRS, publish subscribe, and event‑subscribe and event‑driven patterns
- Experience designing for security, reliability and scale
- Strong understanding of authentication/single sign on (OAuth) and encryption (in transit and at‑rest)
- Hands‑on experience defining patterns, standards and practices
- Nice to have Cloud platform experience (GCP preferred, Azure or AWS also valuable)
- Telephony / CCaaS experience (Genesys Cloud preferred, AWS, NICE also valuable)
- Leadership of other architects
- Ability to prototype innovative approaches using any tech stack
- Experience with content management frameworks and tooling
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
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