Global Support Manager responsible for managing service desk operations at Flooid. Expanding and scaling support capabilities across multiple regions and languages.

Flooid, a GLORY company, supplies a market-leading composable unified commerce platform provider that enables retail and hospitality brands to sell to customers flexibly and consistently, wherever they are and however they choose to shop.
Our scalable cloud-native composable solution and services portfolio includes assisted and self-service experiences, an open API services platform and operational business analytics as well as estate management solutions.
Flooid enable retailers to select the right mix of services and technology partners to facilitate the selling journey that's right for both their associates and customers.
For nearly four decades, Flooid has been successful in providing solutions to and supporting more than 50 major retailers in over 16 countries around the globe.
One unified commerce platform.
Unlimited innovation.
http://www.glory-global.com
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Global Support Manager responsible for managing service desk operations at Flooid. Expanding and scaling support capabilities across multiple regions and languages.
Customer Success Manager at Flooid, guiding clients on software rollout and enhancing customer retention through engagement strategies.