Customer Service Advisors supporting electricity customers in Ireland through various channels. Responsible for handling customer queries and providing excellent service in the Customer Care Centre.
About the role
- Provide exceptional service to inbound customer inquiries
- Handle sales through inbound communication channels
- Process invoices and customer data
- Collaborate with the sales team
Requirements
- Fluency in written and spoken English, French and/or German (C1 Level or above)
- Strong interpersonal, organisational and communication skills
- Relevant customer service experience
- Strong attention to detail
- Strong customer service skills
- Proficient computer literacy including Microsoft Office Suite
- Strong desire to learn
- Ability to manage time & complete multiple tasks
Benefits
- learning experiences ranging from leadership development
- diversity and inclusion training
- mentoring programs
- company-paid holidays
- time away from work
- employee Stock Purchase Plan at a 15% discount
- participation in global morale events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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