Client Services Coordinator ensuring customer service excellence in operations and reporting. Working within a diverse team at Alfred H Knight in Johor, Malaysia.
About the role
- Customer Service Analyst providing direct assistance to clients in the health tech sector. Involved in training, presentations, and ensuring customer satisfaction.
Responsibilities
- Direct support for BU Pharma clients.
- Maintenance and configuration of requests for the Trade product.
- Conducting trainings, presentations, analytical reports and spreadsheets.
- Handling clients' requests and activities.
- Use of systems contracted by clients.
- Proactive interaction with internal teams, colleagues and clients to ensure customer success and satisfaction.
Requirements
- Degree in Administration, Accounting, Engineering, Marketing, Data Science or related fields, either completed or in progress; candidates from related areas are preferred.
- Experience or familiarity with customer relationship management.
- Proficiency in Microsoft Office, especially Excel and PowerPoint.
- Ability to deliver effective presentations and communicate clearly.
Benefits
- Health and dental insurance
- Pharmacy benefit: the company subsidizes part of your medications
- Life insurance
- Flu vaccination
- Integrated health-management program for employees and their dependents
- TotalPass: access to gyms and wellness services
- Childcare assistance
- Extended maternity and paternity leave
- Home office allowance (for remote positions)
- Transportation allowance (for on-site positions)
- Meal/food voucher
- Annual profit-sharing program (for eligible roles)
- Birthday day off
- Ongoing professional development activities
- Partnerships with educational institutions
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Program Lead responsible for delivering engagement programs and shaping culture across Client Services at Bank of America. Collaborating with leadership to drive connection, inclusion, and team effectiveness.
Tax Director overseeing tax compliance and mentorship at EisnerAmper. Working with diverse clients including high net worth individuals and organizations across multiple states.
Tax Partner at EisnerAmper providing compliance and consulting services to high net - worth individuals and family offices. Leading engagements and mentoring staff in a prominent accounting firm.
Tax Manager joining EisnerAmper to oversee client engagements and review tax returns for compliance. Collaborating with clients and developing junior staff in a hybrid work model.
Tax Manager at EisnerAmper responsible for supervising associates and reviewing tax compliance. Join a fast - growing accounting firm with a culture of professional development and client relationships.
Client Service Officer within Deutsche Börse Group supporting international clients with Clearstream processes like Settlement, Corporate Actions, and Cash Management.
Business Insurance Client Service Representative supporting account managers with client service functions and renewal processes. Collaborating on policy details and providing risk management recommendations.
Customer Service Consultant role within Vivo's Engineering and Customer Service team analyzing operational indicators. Responsible for improving telecom service delivery and processes.
Customer Service Analyst providing first - level support and maintaining client satisfaction in a dynamic company. Engaging with teams to resolve client inquiries and issues promptly.