Hybrid Customer Remediation Quality Control Data Analyst

Posted 2 months ago

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About the role

  • Customer Remediation Data Analyst ensuring compliance through quality control and data analysis at U.S. Bank. Collaborating within Consumer & Business Banking to support various projects and initiatives.

Responsibilities

  • The CBB Risk Data Team supports issue and business line management with research, data analysis, documentation and execution
  • The CBB Risk Data Team accepts ownership of the data used within all CBB customer remediation events.
  • This includes confirmation to front line systems for any data created internally or obtained from an external source and verification of any component required during validation.
  • Maintain awareness of bank, regulatory, and industry changes and trends
  • Responsibilities may also include contributing to CBB Risk Data Team projects or project implementation
  • Perform other duties as assigned

Requirements

  • Seven to ten years of applicable experience
  • Bachelor's degree or equivalent work experience
  • Five years of experience with bank systems
  • Five years in a reporting, analytics, or technology environment
  • Strong problem-solving, process facilitation, project management, and analytical skills
  • Excellent interpersonal, written, and verbal communication skills
  • Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact CBB
  • Advanced understanding of CBB products, services, systems, and associated risks/controls, as well as supporting operational functions
  • SQL/SAS coding experience
  • Python experience
  • Advanced Excel computer skills and database knowledge
  • Experience with SharePoint or TEAMS
  • Comfortable working in a team environment with layers of required review/approval
  • Ability to work in a fast-paced environment with large workloads

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Job title

Customer Remediation Quality Control Data Analyst

Job type

Experience level

SeniorLead

Salary

$105,400 - $124,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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