Technical Support Engineer at PPG focusing on building and corrosion expertise. Supporting client needs and technical training while collaborating with sales teams in a hybrid role.
About the role
- Customer Non-Conformities Management
- Handle customer complaints, mainly for Spanish customers, but also in support of other entities within the group (France, Italy, UK, Australia…)
- Perform root cause analysis, coordinate corrective actions, and monitor their implementation
- Organize meetings, customer visits or sorting when necessary
- Maintain and update quality documentation and specifications
- Perform risk analyses to support the development of strategic projects
- Support customer audits and quality certifications
- Follow up of CAPA
Requirements
- Degree in Quality, Industrial Engineering, or equivalent (Bachelor’s/Master’s level)
- A minimum of five years’ experience in a similar position
- Analytical mindset and strong problem-solving skills (8D, 5 Why, etc.)
- Communication skills: ability to express ideas clearly and with diplomacy
- Experience in Cosmetic, Pharma or Plastic Injection industry is suitable
- Fluent in Spanish (written and spoken)
- Professional level of English
- Knowledge of other languages (French, Italian) is a plus
Benefits
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
TI
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