Engineer supporting operational readiness across T - Mobile's production network by resolving complex issues. Contributing to network stability, readiness, and the ability to scale support across the organization.
About the role
- Support Technician responsible for troubleshooting and maintaining Fire Station Alerting System at PURVIS Systems. Collaborating with teams to ensure efficient operation and repair of critical audio systems.
Responsibilities
- responsible for the troubleshooting, maintenance, and repair of our Fire Station Alerting System
- able to work independently and as part of a team
- serve as a front-line specialist for troubleshooting amplifiers, speakers, audio wiring, signal flow, and audio-related failures
- support associated hardware, software, and network components
- conduct system checkouts and device setups in preparation for shipping to customers
- provide on-call troubleshooting, escalating, and working with Tier2 when required
Requirements
- 2+ years of work-related experience in the field of IT Support, preferred
- Associate’s Degree or higher in Information Technology, Computer Science or related field
- Possess a technical school or apprenticeship program in related field of electrical or electronic support must have a minimum of 2-3 years of work-related experience
- Knowledge of and experience in configuring desktop and laptop computers with Windows 7 and 10
- Must have working knowledge of standard network protocols
- Candidate must demonstrate experience in system deployments
- Knowledge of troubleshooting hardware related issues remotely
- Hands-on experience with professional or commercial audio systems, including amplifiers, speakers, mixers, or digital signal processors
- Strong understanding of audio troubleshooting
Benefits
- comprehensive package of group benefit programs with enrollment options intended to offer flexibility – in both plan selection and level of coverage to maximize the value of your benefits as cost effective and affordable without compromising quality
- equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Technical Support Analyst responsible for onboarding partners and ensuring technical excellence in Digital Cash ecosystem integrations. Collaborating with internal teams and providing advanced API support in São Paulo.
Technical Support Specialist troubleshooting Tier II issues in Autodesk Forma products. Collaborating with Engineering and Product teams for defect validation and customer communication.
Operations Tools & Support Engineer developing and improving production tools for maritime classification and certification at Bureau Veritas. Collaborating in an international environment with tech experts and stakeholders.
Provide support to clients through various communication channels, ensuring smooth operation of software systems. Work with a dynamic team to enhance service delivery.
IT Intern providing technical support to optimize health and safety processes. Engaging in team collaboration and troubleshooting customer queries while maintaining organized documentation in hybrid mode.
Application Support Developer responsible for enhancing and supporting in - house developed applications at Centrica. Engage in customer support, data analysis, and system administration tasks.
Technical Support Engineer providing first - line support for IDEMIA applications in Bucharest. Responsible for troubleshooting technical issues and collaborating with support teams.
Technical Support Manager responsible for IT infrastructure continuity, security, and innovative management. Focusing on problem management in an operational environment.
Service & Support Engineer supporting global customers with broadcast control solutions. Collaborating with regional teams to resolve technical issues in a 24/7 support setup.