Senior Manager leading Salesforce development and overseeing technical resources globally. Enhancing critical back office systems and ensuring alignment with business goals.
About the role
- Customer Manager responsible for revenue & volume growth within Industrial Silicone at Dow. Collaborating with customers for improved experience and growth opportunities while managing territories.
Responsibilities
- Manages account portfolio and prepares and implements sales plans.
- Leads and coordinates customer relationships working to understand customer needs, competitive threats, and growth opportunities.
- Identify and develop new demand via new customer acquisition and increased share of wallet at existing accounts.
- Input information in CRM and SmartPrice providing the required documentation aligned to the Dow sales processes.
- Manages Sales Contracts following Dow guidelines and legal requirements according to each region and country.
- Develops and executes sales and marketing plans delivering business goals of volume and value.
- Collects and utilizes market intelligence to shape sales/marketing plan.
- Leads and conducts negotiations and implements price changes and strategies.
- Collaborates with other functions and stakeholders to deliver CX results.
Requirements
- A minimum of a bachelor’s degree or relevant military experience at or above a U.S. E5 ranking or Canadian Petty Officer 2nd Class or Sergeant.
- 3+ years of relevant experience (Technical/Operations Engineering/Sales/Commercial related positions etc.)
- Fluent in English
- A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.
- Prior customer facing experience
- Proven ability to hunt, prospect, and generate new customer demand
- Familiarity with Dow’s data analytic systems (Power BI, Diamond systems, SmartPrice, OMP, etc.)
Benefits
- Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
- Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
- Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
- Employee stock purchase programs (availability varies depending on location).
- Student Debt Retirement Savings Match Program (U.S. only).
- Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs.
- Travel insurance is also available in certain countries/locations.
- Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
- Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
- Competitive yearly vacation allowance.
- Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
- Paid time off to care for family members who are sick or injured.
- Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
- Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
- On-site fitness facilities to help stay healthy and active (availability varies depending on location).
- Employee discounts for online shopping, cinema tickets, gym memberships and more.
- Transportation allowance (availability varies depending on location).
- Meal subsidiaries/vouchers (availability varies depending on location).
- Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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