US
Univar SolutionsKey Account Support Specialist
Key Account Support Specialist fulfilling sales responsibilities and customer support for Univar Solutions. Collaborating with internal teams to ensure smooth pricing and order processes.
About the role
- Building trusting relationships with patients, understanding their needs and circumstances
- Communicating with patients via telephone, email and text.
- Increasing revenue for your territory through effective territory planning
- Collaborate with colleagues across departments to deliver a seamless customer experience.
- Maintain accurate and compliant records of all customer interactions
- Achieve individual and team KPIs, including customer satisfaction, conversion, and revenue targets.
Requirements
- Previous experience in customer service, telesales, or a similar customer-facing role.
- A natural ability to show empathy and sensitivity, particularly when speaking with vulnerable individuals.
- Strong communication, listening, and relationship-building skills.
- Commercially driven, motivated by achieving and exceeding targets.
- Confident using CRM systems and digital communication tools.
- Resilient, positive, and able to thrive in a fast-paced environment.
Benefits
- Competitive salary: £26,750 base salary
- Performance related bonus scheme (monthly)
- Generous benefits package, including holidays, pension, and employee wellbeing support.
- Life Assurance (1 x annual salary)
- Hybrid working model – 3 days in our Nottingham office, 2 days from home
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
MI
Mohawk IndustriesCustomer Service Representative
Customer Service Representative at Dal - Tile providing customer account management and support to enhance customer satisfaction. Responsible for order entry, inquiries, and various customer service functions.
MI
Mohawk IndustriesCustomer Service Warehouse Associate
Customer Service/Warehouse Associate at Mohawk Industries servicing customers and handling inventory tasks. Performing office administration duties, operating forklift equipment, and ensuring safety compliance in the warehouse environment.
PC
Post CompanySales Support Representative
Sales Support Representative at Post coordinating customer visits and creating offers. Working closely with salespeople to ensure efficient processes and administrative support.
LG
Liebherr GroupWorking Student in Customer Service
Studentische Aushilfe im Customer Service bei Liebherr in Ulm. Unterstützung bei Kundenanfragen und Kundendienstabrechnungen für Haushaltsgeräte.
TC
TE ConnectivityCustomer Service Specialist II
Customer Service Specialist managing order processing and customer inquiries for TE Connectivity. Fostering collaboration and enhancing customer satisfaction through effective communication.
LG
Liebherr GroupCommercial Clerk, Customer Service
Customer Service Specialist handling customer complaints while coordinating with departments. Engaging in service request processing for high - quality solutions within a leading electronics company.
ÁR
ÁrvoreCustomer Service Intern
Customer Intern providing support to the customer service team by analyzing and resolving client tickets. Involvement in improving response scripts and enhancing customer experience.
GR
GrifolsCustomer Service Specialist
Customer Service Specialist receiving and entering customer orders and meeting customers’ requirements at Grifols, a global healthcare company specializing in plasma - derived medicines.
AL
Customer Service Representative managing customer inquiries and orders for allnex in Guadalajara, Mexico. Ensuring timely communication and support while handling complaints and order entries.