KU
Client Success Manager at KUBRA leveraging innovative products to enhance customer satisfaction and drive business growth. Engaging with clients to manage relationships and deliver exceptional value.
About the role
- Work closely with the CRM Tech and CRM Campaigns teams
- Build complex, high volume and dynamic marketing campaigns in Braze
- Oversee marketing communications deployment for efficiency
- Support continuous improvement with actionable insights
- Be the subject matter expert of the customer engagement platform
- Produce documentation for key projects
- Assist in quality assurance processes
- Help with bug fixes and ticket management
Requirements
- Experience and working knowledge of Braze or similar CRM solutions (Adobe Campaign Manager, Salesforce / Microsoft Dynamics)
- Hands-on experience with building complex multi-channel customer journeys and outbound marketing initiatives
- Working knowledge of HTML/CSS; Experience in Liquid is ideal
- Understanding of customer segmentation and data flows
- Experience with pre/post campaign reporting
- Passionate about the customer experience
- Ability to articulate and convey technical concepts to diverse audiences
- Curious and proactive problem-solver
Benefits
- Private healthcare & dental insurance
- Generous work from abroad policy
- 2-for-1 share purchase plans
- EV Scheme to further reduce carbon emissions
- Extra festive time off
- Excellent family-friendly benefits
- Clear career paths
- Transparent pay bands
- Personal learning budgets
- Regular learning days
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
PO
PointrCustomer Success Lead
Lead Customer Success for Pointr's innovative indoor mapping solutions. Drive client satisfaction and team performance by shaping success strategies across multiple accounts and industries.
VS
Venn StrategiesDirector, Customer Success
Director of Customer Success at Venn leading strategy in customer success function. Building processes and driving measurable impact across retention, expansion, and customer advocacy.
GP
Grupo PanvelSenior CRM Analyst
Senior CRM Analyst understanding consumer needs for Hygiene and Beauty products. Managing and executing CRM communications and customer journeys within Salesforce Marketing Cloud.
PE
PeripassCustomer Success Manager
Customer Success Manager driving client success and upselling for logistics SaaS scale - up Peripass. Engaging with customers to maximize investment returns and enhancing the customer journey.
Data Analyst specializing in CRM focusing on strategic data segmentation and collaboration across teams at Omie, a technology company.
AD
AdtailMid-level CRM Analyst
Analista de CRM role at Adtail, a digital marketing agency enhancing customer interaction and satisfaction. Responsible for data analysis and customer onboarding strategies to improve performance.
AM
Amcham-BrasilJunior Customer Success Analyst
Customer Success Analyst managing B2B client relationships, ensuring success for various companies. Requires bilingual communication and flexibility for hybrid work.
Internship in Sales & Customer Success supporting event partnerships at Höme in Berlin. Engaging with partners, managing contacts, and enhancing customer success initiatives.
PI
PipedriveCustomer Success Manager
Customer Success Manager serving as trusted advisor for Pipedrive's strategic accounts. Responsible for onboarding, retention, and upsell opportunities within customer portfolios.