Credit Controller managing and reducing outstanding debtor balances across a commercial and residential property portfolio. Engaging with clients and resolving queries while maintaining accurate financial records.
Responsibilities
Engaging with clients via phone, email, and mail to recover outstanding payments
Resolving complex tenant queries and disputes in collaboration with property and finance teams
Issuing invoices, statements, and reminder letters
Supporting fund allocation and reconciliation of accounts
Maintaining accurate records and reporting on aged debtors
Updating databases and spreadsheets to track progress and activity
Requirements
Proven experience in credit control or financial operations
Excellent communication and relationship-building skills
Great analytical and organisational abilities
Confidence in managing conflict and resolving issues
Proficiency in accounting systems and MS Office
Experience in property services is a plus, but not essential
Benefits
A collaborative and inclusive team environment
Opportunities to grow and develop your career
A role where your contribution directly impacts business performance
Competitive salary, pension and performance related bonus offering
Flexible working
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