Hybrid Contract Operations Specialist

at AstraZeneca

• Job title: Contract Operations Specialist
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $81,592 - $122,389 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Gaithersburg, United States

About the role

• Contract Operations Specialist at AstraZeneca working on Market Access processes and managing contract operations. Collaborating with customers and teams to ensure accurate and timely payments.

Responsibilities

• Validate, Monitor and Update Customer Master Data.
• Work with Customer Facing Team and Customers to obtain accurate membership rosters
• Process, monitor, review, measure, track, validate, research, analyze and report on customer activity/utilization reported by contract customers, wholesalers, and others using chargebacks, rebates and sales data.
• Understand and interpret contract language and regulations as it relates to contract setup and maintenance to ensure accurate calculation of customer reimbursements.
• Develop and maintain strong working relationships to facilitate the exchange of key information, understand and address needs, and clarify contract requirements with internal and external customers.
• Collaborate with peers to manage priorities and coordinate efforts with a focus on providing excellent customer service.
• Contribute to contract management and strategy approaches through knowledge of reimbursement arrangements and potential business operations capabilities.
• Meet and understand all compliance-related requirements such as completion of mandatory training, adherence to audit controls, and adherence to all AZ policies, SOPs, job aids, and Sarbanes-Oxley requirements.
• Participate on cross-functional teams lending support and input from a Market Access perspective as well as special projects as assigned by management.
• Develop and communicate reporting techniques/tools emphasizing trend analysis as it relates to strategy development, contract performance, and compliance.
• Proactively seeks and recommends enhancements and improvements in Market Access claims processes, including recommending resources, new approaches, negotiating agreeable solutions, or involving next-level management as needed.

Requirements

• Bachelor’s degree
• 3 plus years business experience
• Contract Language Experience
• Logic and mathematical skills
• Highly proficient in Excel, Word & Power Point
• Demonstrated ability to manage multiple tasks/projects simultaneously
• Strong attention to detail and trends
• MBA (Desired)
• Understanding of AZ business model with specific knowledge of contract operations (Desired)
• Pharmaceutical or related healthcare business experience (Desired)
• Specialty Pharmacy experience (Desired)

Benefits

• qualified retirement program [401(k) plan]
• paid vacation and holidays
• paid leaves
• health benefits including medical, prescription drug, dental, and vision coverage