Hybrid Content Analyst

Posted last month

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About the role

  • Put on your editorial and copywriting hats – deeply understand our customer’s needs and priorities, and apply that customer-centric thinking when reviewing model outputs
  • Provide a thorough analysis of model and feature outputs to help us improve quality
  • Find creative ways to push our models and features to their limits; identify edge cases and corner cases that should be addressed before release to production
  • Clearly communicate your findings to various stakeholders, including AI/NLP, product, and solutions engineering
  • As needed, produce reports and statistical analysis to summarize your findings in a digestible format
  • Be on the lookout for ways we can iterate on our models and workflows to deliver the highest quality content to our customers
  • Help us build up and scale our content QA processes and capabilities

Requirements

  • 2+ years working in a content review, copywriting, or editorial capacity
  • A deep love for words, language, and writing
  • Has knowledge of editorial processes or experience working with content marketing, technical writing, or UX writing
  • Has an interest in AI and NLP technologies, including large language models (LLMs)
  • Can think strategically but loves to get into the details of the product and how it works
  • Has technical curiosity to ask engineers and product good questions about architecture, flows, business logic, etc.
  • Not afraid to speak their mind while contributing to a culture of openness and frank talk

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
  • Stock options

Job title

Content Analyst

Job type

Experience level

JuniorMid level

Salary

$133,700 - $161,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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