Implementation Manager facilitating customer implementations on AI - powered reputation management platform. Managing project delivery and customer success through effective communication and best practices.
About the role
- Consultant implementing ERP solutions ensuring proper setup and training for healthcare organizations. Collaborating with teams to optimize financial and operational processes for hospitals and clinics.
Responsibilities
- Levantar procesos y procedimientos con el cliente.
- Parametrizar y configurar los módulos del ERP Servinte.
- Ejecutar pruebas funcionales y acompañar pruebas de usuario (UAT).
- Diseñar e implementar flujos de trabajo alineados con mejores prácticas.
- Capacitar a usuarios clave y finales en los módulos administrativos y financieros.
- Elaborar manuales y documentación funcional.
- Acompañar el proceso de estabilización post go-live.
- Cumplir cronogramas, entregables y estándares definidos por la PMO.
- Reportar avances, riesgos y desviaciones a los líderes de proyecto.
- Identificar oportunidades de optimización en procesos financieros del cliente.
Requirements
- Profesional en Contaduría Pública, Administración, Ingeniería Industrial, Sistemas o afines.
- +3 años de experiencia en consultoría o implementación de software ERP.
- Experiencia con ERP Servinte, preferiblemente en módulos administrativos y financieros.
- Conocimiento en procesos contables, facturación, cartera, costos, activos fijos, caja y honorarios en el sector salud.
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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