Hybrid Compliance Manager, Insurance

Posted last month

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About the role

  • Build strong, collaborative relationships across the business to embed compliance into day-to-day activities
  • Supervise a small team of Compliance Monitoring Assistants, overseeing QA monitoring of Telesales activity and ensuring accurate, timely reporting
  • Manage data protection queries and individual rights requests
  • Oversee FCA-regulated complaint handling to ensure fair and compliant outcomes
  • Review and approve financial promotions to ensure they are clear, fair and compliant with FCA rules
  • Prepare Board and governance reports, providing senior leaders with insight into compliance performance, emerging risks and Consumer Duty outcomes
  • Review incentive and commission structures to ensure fairness and regulatory compliance
  • Collaborate with external parties to support thematic reviews, audits and deep-dives, while tracking and facilitating completion of identified actions
  • Conduct regular horizon scanning to identify emerging risks and potential impacts on the business
  • Conduct policy gap analyses and process reviews, maintaining up to date action trackers and asset libraries
  • Work closely with key partners including insurance providers, attending governance meetings and reviewing management information to ensure supply chains are delivering good customer outcomes
  • Monitor Appointed Representative activity
  • Provide practical compliance advice to colleagues on projects, initiatives and day-to-day queries
  • Oversee the Training and Competence Scheme, maintaining and monitoring CPD progress
  • Regularly review and update compliance training materials to ensure they are clear, engaging and aligned with current regulations and company policies
  • Prepare and submit FCA RegData returns and manage Connect applications

Requirements

  • Practical experience in general insurance or broad FCA-regulated environments
  • Solid understanding of compliance obligations
  • Knowledge of data protection
  • Experience of managing a small team is advantageous but not essential
  • Good understanding of Consumer Duty principles
  • Commercially minded and able to make compliance advice practical and proportionate
  • Ability to manage competing priorities in a fast-paced environment
  • Clear and effective communication skills
  • Attention to detail and ability to spot potential risks early
  • Willingness to undergo a DBS and credit check prior to offer

Benefits

  • Cash plan for dental, optical and physio treatments
  • Private Medical Insurance
  • Pension and Life Insurance
  • Employee Assistance Plan
  • 27 days holiday plus two (paid) volunteering days a year
  • Holiday buy schemes
  • Hybrid working pattern with 2 days in office
  • Contributory stakeholder pension
  • Life assurance at 4x your basic salary to a spouse, family member or other nominated person
  • Competitive compensation package
  • Paid leave for maternity, paternity, adoption & fertility
  • Travel Loans
  • Bike to Work scheme
  • Rental Deposit Loan
  • Charitable contributions through Payroll Giving and donation matching
  • Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more

Job title

Compliance Manager, Insurance

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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