Administrative Assistant/Community Navigator at GMHC connecting individuals to legal and social services. Conducting comprehensive screenings and maintaining accurate client records in a supportive environment.
About the role
- Lead on high-level anti-social behaviour (ASB) cases from initial investigation through to court proceedings
- Carry out full investigations and enforce tenancy conditions, focusing on higher level ASB and nuisance cases
- Take witness statements
- Complete onsite inspections and conduct home visits
- Work in partnership with external bodies such as the Police and attend meetings
- Prepare cases for Court hearings in the civil court
- Collaborate with colleagues across the organisation to deliver safe, affordable homes and improve customer experience
Requirements
- Over 2 years experience in carrying out investigations and preparing cases for Court hearings in either the civil or criminal courts
- In depth knowledge of neighbour nuisance and the remedies available to landlords and tenants, including possession and injunctions
- Extensive knowledge of Nuisance and Anti-Social Behaviour procedures and the law surrounding these
- A qualification in a relevant subject would be advantageous, such as a HNC Housing Studies or relevant qualification
- Up to date knowledge and understanding of the Anti Social Behaviour Act 2014 and The Housing Act and current developments in Housing, Landlord and Tenant law
- Strong communication skills, both verbal and written
- A strong team work ethic and the ability to motivate and encourage others
- Good presentation skills in a wide range of settings
- A full driving license to complete on site inspections and home visits
- A basic DBS (Disclosure and Barring Service) check will be required as part of pre-employment
Benefits
- Starting salary of £37,125 up-to £40,580 per year
- £1,000 essential car user allowance per year plus mileage
- Social Housing Pension Scheme - up-to 10% employer contribution
- 28 days annual leave that increases with service plus bank holidays
- Option to buy and sell annual leave
- Training, development, and qualification opportunities
- Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)
- Corporate health scheme membership
- Agile and hybrid working
- Access to an Employee Assistance Programme
- Cycle to work scheme
- Local gym membership discounts
- A team of trained Mental Health First Aiders available for colleague support
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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