Community Manager responsible for managing social media channels and client interactions. Collaborating with internal teams to create engaging content and drive community growth.
About the role
- Community Manager engaging with creators and users on social media for Epidemic Sound. Responsible for fostering meaningful conversations and building relationships with our creator audience.
Responsibilities
- Be the front-line voice of Epidemic Sound across social channels, engaging with users, answering questions, and managing conversations.
- Identify content opportunities from social listening, inbound comments, mentions, and creator activity.
- Collaborate with external creators for partnerships and content alignment.
- Conduct monthly engagement analysis and keep FAQ updated.
- Alert the team to potential crises and help craft appropriate communication.
Requirements
- Experience in community engagement, social media management, or online customer service.
- Proven social media native knowledge, with the ability to identify trends and content opportunities instantly.
- Exceptional written communication skills, including the ability to quickly align with the brand tone and maintain flawless grammar in public-facing channels.
- A proactive, solution-focused mindset for managing and resolving real-time community challenges across diverse platforms.
- Strong collaboration skills for effectively working with internal teams and external content creators.
Benefits
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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