Community Manager responsible for managing social media channels and client interactions. Collaborating with internal teams to create engaging content and drive community growth.
About the role
- Community Engagement Specialist building visibility and credibility through community engagement. Drive connections among community members while addressing health equity issues in Michigan.
Responsibilities
- build visibility and credibility of the organization's products and services through community engagement
- strategize methods to scale communities and drive greater connections among community members
- support the implementation of the Health Equity Strategy for the Michigan Market by working with Equitable Population Health and Member Experiences teams
- travel throughout the region to provide education about the organization to promote enrollment
- establish relationships and actively engage with communities and community-based entities to inform and address local health equity issues
- develop new forums to market and educate potential members about the benefit of enrolling with Humana
- coordinate community health fairs and other informational events
- conduct presentations to community groups in accordance with current approved communications and marketing plans and state regulations
- support core strategies that include authentic community engagement and use data to inform practices
Requirements
- Associate degree in business, communications, or related field OR 2 years of equivalent work experience in community engagement around health care or health equity
- Minimum of two (2) years of experience in community outreach, marketing, sales or a related field
- Intermediate to advanced computer skills and experience with Microsoft Word, Excel, and Outlook
- Ability to communicate effectively to senior leadership, team members, and with the community
- Experience working with cross-functional teams and translating requirements between business, project management and community projects or programs
- Committed to improving the health of Michiganders and reducing health disparities
- Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.
Benefits
- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance and many other opportunities
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