Hybrid Commercial Relationship Agent – Sales Focus

Posted 3 weeks ago

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About the role

  • Attend to customer inquiries and requests regarding interest in and/or questions about purchasing a product, originating from the Online Store or transferred from the inbound team of our relationship center
  • Make outbound contacts to offer products based on received leads
  • Record interactions in the customer relationship management system (CRM)
  • Deliver an excellent customer experience to current and prospective clients

Requirements

  • High school diploma or currently enrolled/completed higher education
  • Proven experience in commercial/sales roles, consistently aiming to meet and exceed targets
  • Ability to work simultaneously across multiple systems (multitasking)
  • Proficiency in Microsoft Office
  • Communicative, persuasive and results-driven profile
  • Availability to work in a hybrid model (on-site in downtown Rio de Janeiro 2x/week) with a 6 hour 20 minute workday and working hours between 10:00 and 19:00
  • Experience in a contact center with outbound sales (a plus)
  • Knowledge of insurance and/or pension products (a plus)

Benefits

  • Transportation allowance
  • Meal voucher (no payroll deduction; maintained during vacation)
  • Food allowance (no payroll deduction; maintained during vacation; extra balance in December)
  • Health plan
  • Dental plan
  • Childcare assistance
  • Private pension plan
  • Funeral assistance (covers dependents and parents)
  • Annual performance bonus (PPR)
  • Life insurance
  • Gympass
  • Psychological, financial and legal assistance for you and your dependents
  • Medical and nutritional care
  • Happy Day — one day off during your birthday month
  • Corporate university
  • Extended maternity and paternity leave

Job title

Commercial Relationship Agent – Sales Focus

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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